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“Good people at this location. Autumn is always upbeat and friendly. So are all of the ladies Maddison, Kat , Angie and Michelle. Always professional and ready to help. Karen is always ready to lend a hand. They are a wonderful group at the bank. I’ve had a great experience with all of them.”
“My experience with resound Credit Union was a 10 of 10 thanks to Marthony Sanders. He was very knowledgeable, courteous and pleasant to work with. He answered all of my questions and handled my concerns with speed and understanding making sure that my entire process went smoothly from start to finish. For excellent customer service, I would highly recommend Mr Sanders for all your banking needs.”
“Had a minor banking issue and Gina Redmond was extremely helpful with not only getting it resolved but also with her attention to detail and care. Looking forward to going back soon to work with her on my future needs as she is very understanding and really wants to help in achieving your financial goals.”
“The service at Rutherford Credit is AWESOME!!! We have had a few loans serviced through their great team, headed by the their Manager Nicole. The whole staff is courteous and professional. Customer service is job #1. They truly are people helping people. When we never thought we would be approved for a loan, Rutherford Credit worked with us and again when we had hard times making our payments. They always thought outside the box and found a solution to fit our needs. When we needed more funds again they stepped forward and helped us out when we still had a loan that we were paying on. I could go on and on about the great experiences we have had with Rutherford Credit!! We HIGHLY recommend Nicole and her team of Kelly and Paige ( and anyone else I forgot to mention) to anyone looking for a loan. Thank you to everyone at Rutherford Credit for helping us out when we needed it!!”
“Rhyheim McKissack was great!! I needed a new debit card this afternoon. He was very kind, enthusiastic, and got me in and out in only a few minutes!His customer service skills really showed!! I will start visiting this location more often.”
“We absolutely LOVE Volunteer bank! We moved from another bank and it’s been a game changer! The communication between the staff and us is so personal! Jason, Emily, and Sabrina always take care of matters promptly and even follow up with a phone call! As the bookkeeper of a church I’d highly recommend banking with Volunteer Bank!!”
9AM - 5PM
123 West Thompson Lane, Murfreesboro
Banks
“I enjoy the staff at this specific location. They are always so friendly and helpful. Every time I walk in they are always giggling and happy. Recommend banking here.”
“Me and my wife came in to get her added to my account and Macen and he was fantastic and made everything super easy and fun to work with highly recommended asking for him”
“Ive worked with Ashley several times now and each experience has been exceptional. She is knowledgeable responsive, && genuinely invested in helping me succeed. What sets her apart is her ability to break down banking and loan processes into something easy to understand while making you feel like a priority every step of the way. If your looking for someone whos not just competent but truly cares about doing whats best for you and your business then I highly recommend working with Ashley. It is rare to find someone professional, dedicated & easy to work with in the banking world.”
8:30AM - 5PM
710 NW Broad St, Murfreesboro
Banks
“I'm super pleased with this bank Great job Sam, and Maggie for understanding the issue and fixing it with professionalism and care. And it only took minutes to find and fix my issue. So far I really appreciate all the help and the beyond help you have given. I'm grateful for your time and service everyone is extremely helpful and supportive and they really get to know each customer.”
“I have been with the Rutherford branch for years. Debbie, who is beyond phenomenal opened my accounts and worked with my aging parents for years!
I recently needed a loan and my Loan Officer is Marcus Victory. He's professional, extremely busy, yet makes you feel like you are his only customer. I had some paperwork that needed signing by a certain date. I had a family situation and he took his lunch hour and came to my house so we wouldn't miss our date . Kelly is my personal teller and she's the best! I go in vs. drive through to visit. Would never switch banks! In 2010, they had a surprise 90th birthday party, at the bank, for my dad. When my mom was sick, Debbie came by with a really soft Pinnacle blanket. They go the extra mile. If you want to feel valued, Pinnacle at Rutherford is the place!”
8:30AM - 5PM
2209 Medical Center Pkwy, Murfreesboro
Banks
“I prefer the Medical Center Pkwy location over the Memorial Drive location which is too congested and slow to move.
The Medical Center Pkey location is convenient when I do my errands, it’s easy to get in and out of their drive thru, service is efficient with no long waiting in line, and the tellers offer service with efficiency.
When I go inside for a service request, I am treated the same way.”
“Mia and Justin were wonderful, I had such a great experience here. They were very friendly courteous and knowledgeable they were able to handle my banking needs easily and without any effort such a great experience thank you very much and thank you FSNB for hiring them. You need more people like this! These two do such a great job they definitely need a raise!”
“Manager Leigh Whalen was proficient in setting us up for a new checking account and transfer of funds by certified check from former bank that I had been with for 61 years. Glad I found a bank with heart.”
“I have been treated to kindness, always with a smile, from all tellers to the young man with all the Lego designs in his office to the Lego queen in another branch. I have grandsons in their 20’s who still love Legos. I am glad to be part of a bank that recognizes those who make their workplace a place I want to visit, just to see what they have done since my last visit.”
8:30AM - 4PM
1602 W Northfield Blvd #502, Murfreesboro
Banks
“Nate Harding is the greatest, he was able to help my wife and I secure a new construction loan for our dream home. The process was quick and easy to get qualified and he was extremely helpful during the entire build process! I highly recommend calling Nate for anything you need!”
9AM - 5PM
1749 S Rutherford Blvd, Murfreesboro
Banks
“I had the best customer service experience at the branch on Rutherford. I came in with a debit card issue, Tonya came over to assist, she seen the error message and promptly looked into it. Even after Tonya investigated it, she escorted me back to the ATM to ensure my card was working correctly. I'm sure she was just doing her job, but It's the personal touch for me that earned a review.”
8:30AM - 5PM
2415 Memorial Blvd, Murfreesboro
Banks
“Been using first bank for years now ...always a great and friendly experience. I have used all different bank in murfreesboro and smyrna and I get the same experience. I recommend First Bank to everyone. Love you guys.
If I had 1 con wish you opened up at 8am instead of 8 30 am.”
“My experience thus far has been good. I love the atmosphere and the people. Mrs. Brown was wonderful! Thanks for being there for me. Looking forward to long-term service.”
“There’s something special about this branch. The employees seem to really care. They seem to know everyone’s name who comes in and they remember the things we talked about the last time I was in and ask questions. That type of attention to detail makes it easy to trust them to handle my money and to follow their recommendations. If everywhere were run like this branch the world would be a better place!”
“I have been banking with the south street location for years and they make me feel like I am family. I love that you can call and speak with them anytime that you need anything. When walking in the door they greet you with a smile. All the ladies deserve a raise and and all expense vacation for taking the time to provide excellent customer service for there clients.”
8:30AM - 5PM
3427 Memorial Blvd, Murfreesboro
Banks
“This is my favorite bank in Murfreesboro. Staff is friendly, helpful, and patient always. They always have time to answer my questions and assist me with my account. I’m so thankful to do business with this bank!”
“Today I needed a money order sent to Uganda, Africa. Mariana was very helpful with a Western Union delivery. She was so easy to work with and explained everything in detail. Great customer service!!!! Thank you Mariana.”
“I’ve been a customer here for more than 8 years and have always had a great experience. The staff is friendly, knowledgeable, and genuinely helpful. Zach Martin was actually the reason I chose Pinnacle in the first place, and he has been amazing over the years. He always takes the time to answer questions, explain things clearly, and help however he can.
It’s nice to work with a team that truly cares about their customers and makes banking feel personal. I highly recommend Pinnacle and this branch to anyone looking for great customer service.”
9AM - 5:30PM
706 S Church St, Murfreesboro
Banks
“Miss. Chanelle Miller was very nice & professional on explaining how their banking system works, greeted me w/ a smile. Very friendly. Her boss Melissa also was very helpful and professional.”
“I don't know who these people are who have rated this branch so low. I've been banking there since 2006. Whenever I've needed help they were there for me. They rate a 10 out of 10 on Weiss Ratings. Everyone there is great.”
“I've been doing business with Pinnacle for over 20 years. They have always treated me with respect and dignity. They have handled my financial needs and challenges admirably.
Recently I tried to deposit a check into my online account using my phone, as the nearest Pinnacle branch hub to my house is 50 miles from my house. I was not allowed to complete the process that I had completed over and over in the past.
It confirmed the theory in my mind that the people and organization and industries that you build a lifetime building a trusting relationship with are not as important to them as the distance between you and them as it is to you. I wouldn't have had to drive 50 miles to cash a check if I had a bank here, but Pinnacle has been good to me...but how good?”
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“Elam and the team have been extremely responsive and helpful at thoroughly reviewing our needs, quoting very competitively, and helping us transition our Business Insurance & commercial vehicle coverage. It's been a GREAT experience! Highly recommend.”