1-800-PACK-RAT is a portable storage and moving company. Reviews highlight that delivery and pick-up are manageable. Several delivery drivers received praise for exemplary service, professionalism, and going above and beyond. They are noted for great communication, navigating tricky and steep driveways perfectly, and handling situations like a pro to ensure customers are happy. The containers themselves received mixed feedback; some had issues like holes or loose screws, while others were more air tight. The company provides a great experience, with employees often exceeding expectations.
John Morris just delivered our pod and he put it in a great accessible spot so we could still use our driveway! He was so kind and friendly too! Thank you!
June 2026
The customer service team and Nolan who delivered my container we're always extremely kind and professional. Moving is stressful and they made this process so simple for me. Thank you, Nolan for your professionalism and kindness and team for your support!
June 2026
Nolan was an absolute delight to meet! His friendly demeanor and expertise in his field made a fantastic impression on my wife and I. He worked at a comfortable pace, gently placing the pod down, and showed great consideration for our neighbor's lawn. Nolan undoubtedly deserves a 5-star rating!
