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“I would like to give the property manager Dee a huge thank you shout out!!! Dee made renting the unit simple and was very helpful with a situation having to due with rental due date. She is very kind knowledgeable and her customer service skills are amazing. I would recommend this property to anyone for those reasons as well as it being a very clean and orderly place. Thank You!!”
“Thank you Tara! You were AWESOME!!!!! Everything went smoothly from beginning to end, the process was so easy. Thank you for being great at what you do!!!!!!!”
“Enjoyed my stay very comfortable very safe staff was great thanks everyone Antioch Tennessee you're the best I will come back anybody any up please go extra space storage they're the best”
“Kimberly was absolutely amazing. She answered all of our questions with more than enough information that we needed. She even suggested options that could better serve what we needed! She was very pleasant and helpful!”
“I’ve used this storage facility for awhile now. I moved from my former facility. The facility is clean and conveniently located. Recently, I had to downsize to a smaller unit because the price increase did not fit into my budget. Ketra from the facility was able to help me transfer my lease quickly. She was very friendly and helpful. I was able to begin moving into my new unit on the same day. It was seamless and stress-free.”
“Adria at the front desk goes above and beyond with customer service. She made sure we understood all the details, and, I called her when we got home with a question about our account and she got it taken care of right away. We're very happy with our experience.”
“The office staff were very friendly. I’m not satisfied with the price going up every 6 months once being a Customer for so long. But other than that they are friendly and safe. I’ve had no issues. Thank you guys.”
“Julie was very helpful and showed me several units. She showed me items that would help me protect my furniture. She genuinely cared that my stuff would be protected.”
“My daughter rented a unit at US storage on Nolensville rd. and recommended them to me. So, I rented a unit for myself. My unit had outside access but with a nice gate and a security control panel. Eventually my daughter and I decided to merge our belongings into one big unit, in a climate controlled building. The whole process from doing paperwork to moving in was once again, incredibly smooth and easy. After our introductory offer expired on our unit, Janessa went above and beyond to help us negotiate our new price. Her colleague, Erin in the Clarksville location, is available to work with Janessa when needed and they make a great team. Janessa is always around and runs the place like a top, she does an amazing job. I’ve had no issues there. I go to my unit weekly and I feel safe when I do. I highly recommend US Storage!”
“Came in after hours as directed by the office, Carol could have easily said sorry sir, I can’t help you. She did not, and made sure for me to get the same care and treatment as everyone else, no matter the time. She went above and beyond and I’m thankful for employees like this that can out their self in our shoes. Love.”
“Staff is phenomenal … management should be really grateful to have such wonderful and helpful consistent employees … they keep the place clean are very courteous to clients and should all be considered for promotions!”
“Angela has provided invaluable customer service throughout the time our agency utilized the OHB location facility. She was extremely helpful, patient and answered all my questions.”
“I have used public storage in the past which is the reason why I rented my storage space from them again this time customer service is great renting a storage unit is easy the website and the app are user friendly gain access is easy the units are easy to get in and out of no matter where they are on the property I would highly recommend public storage to anyone wanting their storage space and compared to the competitors their prices are very reasonable this is the fifth time I have used public storage for storage needs they are amazing and I highly recommend you check them out the next time you need a storage space or a parking space for a boat or a camper or whatever your needs may be”
“This place is awesome and they have wayyyy better rates than abbott trinity storage for sure, The Property Manager Is A Wonderful Woman Who knows her stuff and makes sure every unit is safe... Plus At Night Theres A Navy Veteran That Patrols the property as well To Prevent Break ins And Any weather hazords I Highly recomend This Place If You Need Storage”
“Tyler was so patient with helping me pick the storage unit! We finally found the right one for me. Also, Erica was very helpful with making sure I had access to my lease documents and answered my questions. Definitely happy to store my belongings here!”
“Jamesha was great very nice professional very informative I left with a full understanding I appreciate her talking time with me I'm mentally challenged so it takes me a while to comprehend some things.every one doesn't care but she cared treated me like a regular person and I'm thankful for it we need more jamesha's in this world!!!”
“If you haven’t used Judith at CubeSmart on Trousdale in Nashville you’re a complete idiot… she cares, goes out of her way to accommodate you and your needs…. I have been using this particular facility for 20 years and thought the old staff of Lynn and her husband were great…, NOPE… I was wrong…. PLEASE do not go anywhere else!!!! Judith and her facility is simply amazing…, Kymberly Lee”
“I love this facility!! Everyone is so friendly and access is so easy for me to where I live. It's a great location. Carts are always available to use. I feel very safe even at nighttime. I would highly recommend!!!”
“You're getting pretty much the same thing whenever you rent a storage unit, a clean unit, safety and ease of access. This has the best staff I've ever had the pleasure of communicating with. They answer, always go above and beyond to help you and are just over all wonderful, kind people. I'd definitely use this storage unit again! Thank you guys!”
9AM - 5:30PM
600 Old Hickory Blvd #100a, Nashville
Self Storage
“Amy took care of me setting up my storage unit. She was very professional, welcoming, and patient to answer any and all questions. She provided excellent customer service and made the whole setting up process enjoyable. Prices are very good compared to other storage units. To sum it up, excellent customer service, great pricing, and conveniently located if you’re in the Bellevue/West Nashville area! Overall highly recommend.”
8:30AM - 5:30PM
7141 Charlotte Pike, Nashville
Self Storage
“Have yet to use the unit yet but the entire setup process and being walked through everything has been great. Best deal in the local area with tremendous service from Jason and Matt. Highly recommend.”
“Lucy is a great person to deal with and she on top of this place, anything I needed to know she explain it.that is why I have a storage place here .she again I my say is outstanding.”
“I cannot say enough great things about Ms. Marketta and my experience at StorPlace. From the moment I walked in, she took care of me like family. She was professional, patient, and went above and beyond to make sure every detail was handled. Moving and storage can be stressful, but she made the entire process effortless.
She explained everything clearly, helped me find the perfect unit for my needs, and even checked in to make sure I was comfortable with the whole process. You can tell she genuinely cares about her customers, and that kind of service is rare these days.
If you’re looking for a storage facility in the area, don’t even think twice—go to StorPlace and ask for Ms. Marketta. She will take care of you the same way she did for me. Absolutely 5-star service!”
“We have had a great experience so far with this storage unit. The access to use the provided carts for moving your items is also super helpful with the multiple levels.”
“I had and issue of concern regarding a change of unit/size. One of the office staff team; being customer service oriented moved with a one and done focus to resolve my experience and I greatly appreciated that however, I was prompted to relocate my business as I learned that your company changes prices monthly. A practice that is unacceptable when it is done on a yearly basis by your competitors.”
“As i come to the storage i see ms Vickie working really hard to keep the property clean and waits on everyone and helps with everything she is very respectful and nice and outgoing”
“Angela is a great staffer for Public Storage. Angela was very courteous, helpful and considerate. She was able to resolve my booking challenge in no time. Public Storage on Central Court Road is an awesome facility. I will use the place again and recommend to anyone in need of storage facilities. Blessings in Jesus Mighty name
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“I’ve had a unit at extra space for over a year now, but my company has been using them for years now because they’re the best. The locations great and fair pricing. I’ve had other units in the past and I really like how they have options for indoor units which is great if you are storing anything that can’t get too hot! Overall what makes my experience here better than the rest is the store manager Carol. She is so helpful and great to work with. We get a ton of packages delivered that I can’t always meet the drivers for and Carol always lets me know and makes sure everything gets put safely in my unit.”
“Solid local mgt backed up by corporate (live person that speaks English). Very few issues, all minor, corrected immediately. 4.7/5. No issues that would give them a chance to score a 5-star.”
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“My experience with the Extra Space Storage on Murfreesboro Pike was great from start to finish. I signed up completely online before my move, which made moving a lot easier. I received all the information I needed to access my unit anytime and didn’t have to wait for an office to open, which helped a lot with moving in over the weekend. The prices are reasonable and the property is secure and well-maintained. On-site management is friendly and very helpful, and made the move-out process so easy. I also like that when I called to let them know about my move-out date, I was able to talk to an actual person. I definitely recommend this place!”