Advance Auto Parts at 517 Donelson Pike in Nashville provides a range of automotive aftermarket products and free store services. Customers can find top brands such as FRAM, Carquest, and DieHard® batteries. The store offers free services including battery testing, battery and wiper installations with purchase, engine code scanning, starter and alternator testing, as well as battery and oil recycling. The staff is known for their helpful and professional service, often going above and beyond to assist customers. One customer appreciated the staff's quick help with a headlight repair before heading back to New York, while others highlighted the staff's efforts in diagnosing and fixing car issues, like replacing a bad battery or jump-starting a vehicle. Employees like Sergio and Chip received praise for their communication, patience, and dedication, especially when dealing with challenging tasks such as removing corroded batteries. Customers are encouraged to sign up for Speed Perks, the loyalty program that offers discounts on store items and gas at Shell stations. Overall, the store is appreciated for its helpful service and quality products.
Great guys. Wish I got their names. Searched the entire store, every end cap, every random display. My order was 1 item short but they went above and beyond. Refunded item and found a substitute with a discount. Customer Service is alive and is still practiced. Thanks again. You are appreciated.
November 2023
Jeff was very helpful and courteous. He was working by himself and had 5 or 6 customers besides me.
June 2023
They get it right MOST of the time. Service is either very good or quite bad. It truthfully depends who you get.
