AT&T Store in Hermitage offers a wide range of devices including phones, tablets, smartwatches, and connected devices from popular brands. Customers can choose from various wireless data plans, including flexible prepaid options with no annual contract or credit check. The store provides excellent customer service, with staff who are friendly, professional, and knowledgeable about products and services. Customers appreciate the patience and guidance provided, whether helping with device setup or explaining benefits such as AT&T fiber and nationwide 5G service, which is included with unlimited data plans at no extra cost. The staff are attentive to details and focused on creating lasting relationships, making customers feel valued and part of the family. Many reviews highlight the helpfulness of specific employees, who go above and beyond to assist, especially with senior customers and those needing extra support. Overall, the Hermitage AT&T Store is known for its good service, knowledgeable staff, and commitment to customer satisfaction.
Emily was great! Very knowledgeable and made suggestions to solve my problem that ended up cutting my bill in half.
She was also very patient as it took me a while to understand and compare my options.
June 2025
Mod is the man. Love him no wait and was patient with our issue. Took forever but not his fault. It was the phone and the Sims card
June 2025
Mod at the Hermitage store provided excellent service. He advised, guided and educated my husband and I on the benefits of ATT fiber. Mod is friendly, professional and knowledgeable.
