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“I worked with James and he provided the absolute best customer service of any cell phone store I've visited. We have been with Verizon for over 20 years, and I upgraded 4 phones at once. James was meticulous and efficient in setting the phones up and getting all phone data transferred over. Not one hiccup. The store manager was also very nice but I didn't get her name. Upgrading our cell phones is usually on my list of things I dread doing - thank you James and Verizon Victra in Hermitage, TN for making this easy!”
“Getze provided absolutely outstanding service! She was very helpful in helping us select the right phone, and knowledgeable in transferring all of the necessary files to the new phone. Thank you so much Getze for our stand out experience!”
“I love this T-mobile store. I drove over from the Mount Juliet store that would have me wait over 30 minutes after opening to the Hermitage store. I walked in the door and within 10 seconds I was asked if I needed help. I hand the man my phone opened to email. Ì told him that I was knocked off the internet. He pulled down from the top, Found the data connection prompt and reconnected my phone. I don't know how I got knocked off the internet but that was the fastest service I've ever had. This is a great store. He had rows of customers lined up but functioned like a triage.”
“Tim helped me purchase a phone when mine had suddenly stopped working. Even though it was almost closing time, he assisted me by answering my questions and hooking me up with a new phone. Thank you, Tim, for your time and effort!”
“I had an amazing rapport with MJ and learnt a lot about the phone's specifications and prices from him, which was incredibly beneficial. He got me a TCL, and I really like the phone. This place deserves my thumbs up?”
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“I had a fantastic experience at this AT&T store! The staff were super friendly and knowledgeable, helping me find the perfect plan for my needs. I really appreciated their patience in answering all my questions and making the setup process a breeze.”