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March 2024 by Melanie clark
This is the second year me and my husband has gone here. First year, they input the account number for our bank which made our refund not get deposited. We had to get a paper check. We paid a direct deposit fee that was never refunded. This year they entered the W2 info wrong. Now we have to do an amended return. Will never go back. We paid 150 for nothing but trouble!!!!!
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February 2024 by jerry raynes
Fast and friendly
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April 2023 by Caycee Albright
Very rude and not helpful at all. Pretty much ran me off because he was so rude , rolled his eyes even the lady at the front desk was rude! I use h and r block every year and I've never had this issue . This is the only and last time I will evey come to the 8th Ave location
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April 2023 by Lorin Stephens
It took this guy 4 weeks till the very last day to file my taxes I almost missed the dead line. He missed every single video call and meeting. And never called me once!!! I will never use this place again
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April 2023 by Dan Brunner
Rhonda was super wonderful all around ?
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March 2023 by Curtis S.
You are the worst of all tax preparers. I give your preparer multiple I'd verifications and he spells my name wrong causing me to become harassed repeatedly at work about IRS denying Charles Gooch paid work. Then I received notification that my direct deposit has been rejected due to error. My bank states they see no rejections meaning he gave them the wrong account and routing numbers. I provided Charles Gooch with the very same card written by my bank representatives of this vital information. How did he make all these errors as a professional?
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March 2023 by RAFAEL DE LA ROSA JARDON
It is a very important company but it only has one mistake: the very high charge to prepare the taxes each year from $100 to $80 dollars is not acceptable the correct price would be from $40 dollars to 50 dollars this would be the best price I hope they soon exceed this mistake thanks
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March 2023 by Alex Wilhelm
Richard is awesome. The man works diligently and truly studies taxes in lieu of the tax preparer who just fills in the boxes. Go to him
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March 2023 by Raymond Purtle
Fast! I was very pleased!
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February 2023 by Tia Buford
I do my taxes with Mrs. Anita every year. She makes it easy and gets it done quick!
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February 2023 by Latoria Chandler
Me needing help to file my taxes should have only been 89 dollars then another lady comes over there being super loud telling my business to everyone in the building was just embarrassing for me an I was already embarrassed enough to come out to get some help but she should have used her inside voice because I felt so ashamed to even come outside about my taxes and she just came over being sooo loud about my situation. Call me a baby but it hurt my feelings a little that she was so loud about my business. I have always had great experience with H&R Block never not one bad one but this made me feel horrible. I will always use H&R Block but I feel when working there use your inside voice when talking to someone who feels down about something as is.
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February 2023 by Amber Proctor
Was great did everything we needed and more
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April 2022 by Robert Beard
Because they always treat me fairly when doing my taxes. I am in and out a timely manner every time that I have been there.
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April 2022 by Sean Sims
Great customer service and personal touch.
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March 2022 by Vanessa Hatcher
Rhonda was very professional and was able to answer all of my questions
