Kroger is a popular grocery store known for its wide selection of quality food and household products, including fresh produce, meats, dairy, and home goods. Many customers appreciate the friendly and helpful staff who create a welcoming shopping experience. However, some shoppers have noted that the checkout process can be slow, with extended wait times. Although the store can be busy and occasionally short-staffed, the cleanliness and helpful employees often make up for these shortcomings. Customers have reported mixed experiences with the pickup service, with some expressing disappointment about the care taken with their orders. Despite these issues, the Donelson location remains a favorite for many shoppers who value the overall quality and service.
Not enough staff, they need to schedule more people.
June 2024
The Donelson store is my favorite place to go shopping. The employees are always very friendly and very helpful. They make you feel welcome. I truly enjoy shopping at this location.
June 2024
About 10 minutes to grab a few groceries. About 30 minutes to check out. I seriously can't believe it took that long to buys some bananas and chips but here we are.
