Mattress Firm West End Avenue is a trusted destination for quality mattresses and bedding. The store’s staff, especially the Sleep Experts®, are committed to helping customers find the best sleep solutions. They are well-trained, often spending over 200 hours to understand the products and assist shoppers effectively. Customers appreciate the friendly and helpful service, with many praising staff members like Ryan for his quick, clear, and professional assistance. Ryan is known for providing excellent advice, explaining options, and making the shopping experience easy and enjoyable. Customers have found the staff to be attentive, whether they are seeking a mattress to help with back pain or replacing a faulty one quickly. The store offers a wide selection of top brands such as Sealy®, Tempur-Pedic®, Sleepy’s, and Serta®, ensuring customers get quality products at competitive prices. Buyers can shop confidently knowing they are protected by the Love Your Mattress Guarantee® and a 120 Night Sleep Trial®. Delivery is reliable and flexible, with options to suit individual needs. Overall, Mattress Firm West End Avenue provides a positive shopping experience focused on customer satisfaction, expert guidance, and quality products for a better night’s sleep.
Stephanie was awesome ! She was patient with me and helped me decide on a mattress that fit my needs. Highly recommended her
November 2025
Ryan was quick, clear, and friendly after I called to find an old mattress to purchase a new one. He gave great advice on getting the updated version, informed me about the adjustable base as part of the promotional deal, and got my delivery/set up cost down a bit. Overall, awesome help from an awesome sleep expert!
November 2025
Stephanie was knowledgeable, responsive, and easy to work with. Highly recommend her and grateful for her help!
