Pep Boys at the Old Hickory location provides expert tire services and auto repair. Customers report the best experiences, describing the service as amazing, professional, reliable, and fair. The technicians are consistently noted as courteous, kind, helpful, knowledgeable, and sincere. They offer great and fast service, often finishing before the estimated time. Specific services praised include tire repair for issues like a nail puncture and work on brakes and rotors, completed with great job. Multiple reviews highlight the staff for being so good and helpful, with one customer referring to them as angels. Many customers highly recommend this store and state they will definitely be going back for any work needed, making it a trusted local auto care center.
Good service but watch out for phone scheduling after hours with phone customer service. Made an appointment and it wasn't on the books when I arrived. And told to be there an hour and a half earlier than I needed to be. But service was good
February 2026
Respectful, good communication, on time, upfront about price,very personable. Good team 👍
December 2025
Was on work travel and came in for a flat tire. Will and Dee were phenomenal!
