PetSmart is the world’s largest pet supply and services retailer, offering over 10,000 products in stores and online to meet all pet needs. The store provides a wide selection of items for dogs, cats, birds, fish, amphibians, reptiles, and small animals like guinea pigs, gerbils, hamsters, and mice. Customers can shop online and pick up their orders at local stores within two hours. Many locations also offer services such as dog training, grooming, pet boarding, PetSmart Doggie Day Camp, and pet adoption. The staff at PetSmart are consistently described as knowledgeable, friendly, and helpful. Customers appreciate their care and attention, especially when it comes to grooming and caring for pets with special needs or injuries. For example, a customer praised the groomer Bridget for her excellent work with an anxious dog, making it look fabulous and ensuring a positive experience. PetSmart’s staff is recognized for their kindness and understanding, making every visit pleasant. While some reviews mention that fish tanks could be cleaner, overall, customers find PetSmart to be a nice place to shop for pet supplies and services. Pets and their owners enjoy the welcoming environment, and many appreciate the ability to bring their pets along to pick out treats or toys.
Store was clean and well organized. The cashier was extremely friendly!
August 2026
One star dropped because one of the products I wanted was out of stock. Zero stars dropped for the cats needing rehoming, I always wish I could take them all!
August 2026
We participated in the beginners training for our puppy Prince. The trainer was amazing and Prince learned so much. The 6 weeks were definitely worth it.
