This rack room shoes is highway robbery. And returns are like squeezing a ball into a square hole. Stay away unless u wanna waste your money. Outlets and regular commercial stores are much much cheaper than this greedy institution.
July 2023
Awful bait-and-switch advertising practices. Proclaims “buy one, get one half-off,” but almost all of the sneakers you want to do that with are excluded from the deal. They didn’t always use this tactic; not sure when it started. Very frustrating and disappointing.
June 2023
I love the place. Great prices, and customer service is good too. I got home and realized we had two different size shoes in one of our boxes and they took care of it within 5 minutes of me being back at the store. That gave me time to buy another pair!