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March 2024 by Dan Gabriel
Deceptive pricing. They would not honor clearly posted sale prices, despite not having any fine print associated with them.
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December 2023 by Ehaab Bayoumi
This rack room shoes is highway robbery. And returns are like squeezing a ball into a square hole. Stay away unless u wanna waste your money. Outlets and regular commercial stores are much much cheaper than this greedy institution.
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July 2023 by Justin Maaia
Awful bait-and-switch advertising practices. Proclaims “buy one, get one half-off,” but almost all of the sneakers you want to do that with are excluded from the deal. They didn’t always use this tactic; not sure when it started. Very frustrating and disappointing.
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June 2023 by Harley E
I love the place. Great prices, and customer service is good too. I got home and realized we had two different size shoes in one of our boxes and they took care of it within 5 minutes of me being back at the store. That gave me time to buy another pair!
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June 2023 by Robin Henderson
Great! I found just what (I was told by Broadway Shoes) that I was looking for! Great price too!
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April 2023 by Keith Wilbanks
Shoe was mispriced and the manager instead of honoring price where the whole style of shoes were, he charged us full price. Managers have authority to price override. Ill just stick with DSW for the future. The cashier was very empathetic to my frustration and was very nice.
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March 2023 by Brian Luff
They got shoes. Lots of 'em. Not the cleanest or neatest shoe store I've been to, but they do have a lot of options. Prices are usually good too.
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March 2023 by Emma Sandoval
its alright but I wish there were more selections for size 6.5 wide in women's
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November 2022 by It’sKarla D
Rack room has an amazing shoes selection just not good workers, the manager was just walking around, the women was talking to the other worker talking about she don’t care who comes in to work, the other salesperson at the checkout just rude.
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November 2022 by Zeta Chambers
Their shoes are the best!!! They have new boots out. The fall collection is a must have!!!
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September 2022 by Paola Damian
The service is incredible but the employee with blue hair is quite rude.
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September 2022 by Angelo Grosso
Big selection of shoes but not many size options for my foot
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September 2022 by Jonathan Francis
Wide selection of footwear. They seemed under-staffed but that's the case everywhere right now.
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August 2022 by Kathy W
Reminds me of Famous Footwear, prices are pretty good
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July 2022 by Evan Guthrie
This Rack Room Shoes location at Opry Mills in Nashville is a great place to go for all things quality shoes for all occasions at a good value. I have been impressed with all of the purchases that I have made from here. Well worth a visit for good shopping.
