Rustler Hat Co. is a friendly and welcoming business that offers custom hat fitting and design. The staff, including Lauren, Julielle, Trey, Gracie, Brynna, Cara, and Witt, are kind, helpful, and patient, providing a fun and enjoyable experience. Customers praise the store for its great service, with staff going above and beyond, even finding and decorating hats for spring break. They offer a variety of hats, including wool and straw options, and are known for creating beautiful, well-fitting hats that receive many compliments. Overall, Rustler Hat Co. is highly recommended for anyone in the Nashville area looking for quality, custom hats and a memorable experience.