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“ALWAYS GREAT service from this location - aint no better
friendly and helpfull staff
always rent here when possible
Thanks to Ms Brit-
Randy Blevins”
“Needed some equipment before I picked up a load. Swung in here and they had everything I needed. Staff was super helpful and polite. If I'm in the area and in need, they will get my business.”
“There was a time that I would of had to write a lot of negative things about Autow in Nashville but that is no longer the case. Since Laura C. has stepped in and given us a direct line of communication things are WAY BETTER. We know what's going on with our equipment and if there is a delay a long the way we know why it is taking longer. Even if Laura isnt available and someone answers the phone they are professional and friendly. If they don't know the answer right then they will find out and get back to me. With the improvement in communication the turnaround times have also greatly improved. As much as it hurts us to be without a truck Laura & her team try to make it as painless as they can. Not a 5 star review because I think there is always room for improvement otherwise it would be a 5 star review.”
“I rent from U-Haul often, and this location has hands-down the best customer service. Troy went above and beyond helping me when the online booking was giving me trouble—he was patient, accommodating, and genuinely helpful. I’ve already rented here again and will absolutely make this my go-to location. Highly recommend!”
“This location is astronomical! I’ve been driving 19 years and have never had this type service! Very welcoming, highly professional, and cares about us drivers. I recommend this location over any around!”
“I can honestly say and am very very very glad to write this review. . The mechanics got truck in shop . And got job done correctly and in a very very timely matter. . Actually quicker than I had prepared myself for. They did not have me sitting for 6 hours to change a tire. I very much do appreciate their work. And am very honored to give them a good review..Thank you so much”
“I had a fantastic experience renting a truck from this U-Haul location! The owner (or manager) was incredibly friendly, welcoming, and professional from the moment I walked in. He took the time to walk me through the entire rental process, answered all of my questions, and helped me choose the perfect size truck for my move.
The customer service was truly outstanding and made what could have been a stressful experience so much easier. It’s rare to find someone who genuinely enjoys helping customers, and it definitely showed. I’ll absolutely be using this location for any future truck rental needs and would highly recommend it to anyone looking for excellent service. Thank you for making my move a little easier!”
“We arrived shortly after they opened at 7am and were out of there with trailer in tow within 10 minutes. And we even had to wait briefly as the family in front of us was helped. This was the most efficient location I’ve been in and I’ve used U-Haul for all 5 of my moves within the last 9 years. I was rescheduled at this location because my usual didn’t have the equipment available but will always go here in the future even with it being a little farther away from me than the others. And when we returned the trailer, they had it disconnected before we were even able to get out of the car. Thank you to Raymond and your team for making the process easy and seamless. So in summary, I highly recommend!”
9AM - 4:30PM
7650 Hwy 70 S, Nashville
Truck Rentals
“Moving is an emotional time and renting a 26ft truck and a caravan can be a little scary. The gentleman at the Charlotte Pike location was WONDERFUL! He had to juggle several clients that were in bad moods over things he had no control over, but he was calm and tried his best to make things right. He took his time and showed me everything I needed to know about this mammoth 26ft truck. When I came back the next day, he remembered me and complimented his boss, Corey, for making sure the trucks were tested and cleaned before going back out. We LOVED the Caravan! My son wanted to buy one after the week was over. Thank you again to Penske/Hertz for making my move a little bit smoother!”
“Danielle is the most wonderful assistance at Ideal Lease, she’s fast and efficient. Always greets you at the door with a smile I’ve been renting trucks for about 5 years locally and I haven’t found anywhere better!”
9AM - 4:30PM
2811 Smith Springs Road, Nashville
Truck Rentals
“Very helpful and a pleasure to deal with. Had a problem with other dealers in the area and they stepped up to solve the problem. Because of they treated me i chosen them for my storage facility also.Thanks guys”
“Kevin is now the owner of perhaps the single most memorable retail interaction I’ve ever had. The man is a wonderful example of humanity. The location runs a very tight ship, had everything I needed, and supported me through a difficult time. Thank you.”
“This is the second time I’ve used this shop And both have been great experiences. They have a very knowledgeable staff from the person at the front window To the people actually doing the work on the truck the first time I came in was for low tread on my steer tires, which they got changed quickly and efficiently. The second time I had a problem with my air can for the breaking system when I explained to them, what was going on with the phone? They knew exactly what the problem was diagnosed it and had it fixed with me back on the road in no time there are good Ryder shops, but I think that Nashville runs the best shop that I’ve been to so far however, there is one shop that I will never go to again in Memphis. I think that writer should send some of those people from Memphis to Nashville so they can learn how to do their jobs better.”
“This shop gets a 5 star review from me I've had a mhc truck for 3 years and this is by far the best shop I've been to for service or a minor repair I got transferred to Nashville 8 months ago the this shop makes my job a lot better keeping my truck in top shape fast and friendly service thanks guys I really do appreciate yall”
“I was finishing out a 13hour drive when I notice my car trailer was not tied down to my car tires correctly and kept falling off , when I went to adjust the rope I notice the trailer clamps were rusted and broken. I stopped at this facility in act of panic and was accompanied by amazing staff. They ensured my safety , and immediately took care of the issue and went the extra mile and replaced everything. I definitely appreciate that team and truly this made the rest of my journey amazing and enjoyable!!!! Thank you so much to everyone at this facility!!! 5star ! Amazing customer service!!!”
8AM - 7:30PM
1015 Joyce Ln, Nashville
Truck Rentals
“This Penske truck rental office is located at the Home Depot near Gallatin Pike and Briley Pkwy, at the tool rental section on the right side of the building. I reserved a truck online on a Saturday for the following Tuesday, a clean truck in good condition was waiting for me when I arrived, check-in was quick and easy, and when I returned the truck the salesperson quickly did a post-trip inspection with me. (You also have the option of dropping off the keys if you return the truck after hours.) The price was right, and they did not try to up-sell me on insurance or add-ons, although equipment rental is an option. As an added bonus, you can leave your car in the Home Depot parking lot while you use the rented truck. A lot of truck rental places either do not provide parking, or charge for it. I WILL NEVER MOVE AGAIN, but if I ever need to rent a moving truck Penske will be my first option.”
“Best uhaul rental spot ever. We will do all our rentals for uhaul here. They are quick, observant, and very friendly. The customer service is beyond any I have seen outside any other regular uhaul establishment, he is running 2 different businesses. Family oriented and the best one stop shop for a phone with boost and moving rentals!!!!!”
“Juan was outstanding. He helped my husband and I solve our isssues with our new box truck. He answered any questions we had and was a pleasure to do business with. Thank you”
“All my friends and family use this location. I have never had any problems here the people are very friendly and helpful and they always have what your looking for the only thing l would suggest more pick up trucks.I always make do with the 10ft box truck. But sometimes A pick up is more convenient”
“So far as to go in for questions on Availability on a Trailer. The Gentleman was on the same page right away. Gave me confidence to do near future business.Thanks Sam ! ?”
7:30AM - 5:30PM
300 N 1st St, Nashville
Truck Rentals
“Last weekend, I rented a vehicle from them. The overall experience was satisfactory. Unfortunately, they did not have the vehicle option I had selected. Consequently, I was provided with a complimentary upgrade to a Ford Bronco. The vehicle was in excellent condition, with a clean interior. The representative advised me to ensure that I returned the vehicle with the same fuel level it had when I rented it. He reminded me that the store closes at noon on Sundays, and if I am slightly late returning the vehicle, there will be no issues. He also indicated the parking area and the location of the key drop.”
“Austin is very respectful and kind. He helped me out so much with my rental and was patient with us. Ms. Jessica was nice and very helpful yall come get ur cars from them !!!!! They will get you right”
“This Uhaul drop off location was so awesome. Ashely was such a personable and considerate employee. She was prompt and prepared! I would definitely recommend this location for anything with your Uhaul and move.”
“I hardly ever leave reviews unless the customer service is above and beyond, and today it was. Today it was very important that I get a rental car ASAP for personal reasons. I was unable to rent a car from other places due to them only taking major credit cards (not knocking employees, I understand they have to follow policy). However, Milan at this Avis/ Budget location helped me greatly and I was in and out within minutes with no hiccups. She was extremely helpful and genuinely seemed to care about getting me in a vehicle within a timely manner. This place is going to be my go-to from now on.”
“I had a great experience with Eli at U-Haul. I usually always have trouble dealing with rental agencies, but Eli made this the easiest, smoothest, and quickest experience I’ve had yet. He was professional, friendly, and made sure everything was explained clearly with no stress or confusion. The truck was ready on time, the process was fast, and his customer service really stood out. Definitely appreciate the help and would gladly rent here again because of him.”
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“This was my first time renting from this location at 1411 Lebanon Pike in Nashville TN, and Shannon and the rest of their team took great care of me like enterprise allways does. The box truck that I rented was clean and ready to go when I arrived.”