Thorntons, located at 217 Myatt Drive in Madison, is a busy gas station known for its fresh food, high-quality beverages, and fuel services across six states: Kentucky, Illinois, Indiana, Ohio, Tennessee, and Florida. The store aims to be a favorite stop for on-the-go customers and strives to create a positive work environment for its employees. Customers appreciate the convenience of the 24/7 service, although some note it can be a bit pricey. Thorntons offers a wide variety of choices, including fountain drinks, snacks, hot food options, and soft serve ice cream, along with a good number of gas pumps to handle high traffic. The quick and accurate service is often highlighted, and the availability of free ATMs is a plus. However, there are mixed reviews regarding cleanliness and customer service. Some customers have expressed concerns about the store's cleanliness and the professionalism of certain employees. Issues such as pricing transparency and food temperature have been noted, with some customers feeling that staff could improve their attentiveness and responsiveness. Despite these complaints, many still frequent Thorntons for its variety and convenience.
Always busy an crowded. Always a mess but the staff are hard working an friendly. For the most part it's a decent store just usually crowded and they are in no rush.
April 2024
This is a gas station. I went to get gas today. It's usually a very busy place. The bathroom that clean when I do use them and they have fresh food to purchase. It's usually it's pretty good and copy.
February 2024
Mostly clean parking lot. Just got gas at $3.06 unleaded
