This Verizon store in Bellevue Village provides an exceptional in-person wireless experience. Customers report excellent, above-and-beyond service, describing it as thorough and great. Staff help with upgrading phones, setting up new devices, fixing issues, and advising on billing and plans. Consultants are noted for their patience, understanding, and helpfulness. The location offers help with Apple iPhones, Samsung Galaxy phones, and accessories, along with exclusive Verizon services and promotions. Many customers express high appreciation for the service, with some noting a long and satisfactory history with Verizon.
Thank you Bryson and Jeff for such a great experience! I upgraded my phone with my 2 year old and 2 month old with me, and everyone was so patient and kind. Bryson stayed calm through a few hiccups and made sure I left with a working phone. Truly amazing customer service!
January 2026
I want to take a moment to say a big thank you to Brody who helped me with my exchange today. It has been a complicated process but he took extra time to make sure everything was all set and really delivered incredible customer service. I sincerely appreciate all this patience and effort and would absolutely work with him... read full comment
November 2025
This Bellevue location is fantastic. Philip helped me, was super informative and answered all my questions. Made my upgrade process super easy and helped me get the best deal! I will absolutely be coming back to this location for all my future needs as the customer service here is significantly better than any surrounding... read full comment
