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“When the threat of snow looms near the weekend the place will close without warning and take a free day regardless of the road conditions. It would at least be considerate to post it on social media.”
“I had a issue with my debit card and Crystal's response to the issue at hand was OUTSTANDING...she listened to the problem, gave suggestions for fixing the issue and when that didn't work ,I called her back and
she immediately recommended I get a new card and took care of all the paper work and by the time I arrived at the bank they were ready to give me my new card with almost no waiting. Crystal and everyone else I dealt with preformed well above expectations...*****'s all around.....Thank you all for a wonderful experience”
“TSB in Newport is by far the most helpful bank I have used in the years I have been banking. Quick to action followed with up to par results. Treat everyone with respect and always have a smile. Shout out to Sara and Truitt Ottinger for the help in the process aswell 🙏🏾”
“I love this bank most of the workers that's been there for as long as I've done business there are so sweet and friendly they treat me as if I'm family”
“When I went into the bank I was greeted by a gentleman named Luke who took me to a side office and assisted me and dealing with the check that I was unable to get cash in the local area due to not having a local bank that was from first Franklin financial and first Franklin didn't have a local bank for me to be able to cash the check on and so when I showed up at the bank we were originally going to deposit the check into my mom's account and her give me the money but the check wasn't able to be deposited due to the fact I wasn't on her account. So this gentleman took the time and the effort to assist me in opening a local bank account and went through in great detail of being able to provide me with all necessary information to make the right decision for my needs and the needs of my future. So I would highly recommend this Bank to anyone”
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“I love this bank for my money needs.
The people who work inside are just so polite and joyful to deal with. Not to long of a wait in the drive thru and i hardly ever wait long inside if i go inside.”