“Came in with several issues over a couple of days. Our phones were doing things we weren't used to and we needed to disconnect our internet. We spoke to Trey, and he was able to disconnect the internet, give us instructions on how to return it, and solve all our problems. He was very professional and did it all with a smile on his face. Would definitely recommend requesting him any time you visit a cellular sales location. Thank you!”
“This store is absolutely amazing . The staff is amazing they are knowledgeable and patient. I have ten lines all activated here . I was making a payment and doing a trade in yesterday ,it reeked of alcohol from the gentle man who disrespected and used racial slurs against the gentle man helping him that did not speak Spanish . The manager Mercedes handled the situation very well as she is bilingual and she educated the customer with kindness that treating someone that way because they do not speak Spanish is unkind . She proceeded to educate him that there will be many places that do not have Spanish speaking employees and that he should not get offended or call them stupid or the N word when they use translator to try to help him . He apologized to both her and the gentle man . I’m thankful for the staff at this location . I could never do their job . They deal with a lot and must tolerate disrespect because they are on the clock . There was a white couple who laughed when the gentleman said the N word we live in a terrible world rather than give correct information so they can assist you , you laugh at racial slurs . This world is sick but a 5 stars for this store and the employees . Arin I will be back next week with my sister who will activate 4 lines . :)”
“I give it a five star because I don’t think one agent is responsible for the overall environment but I assume he’s new but other than that I think better professionalism when it comes to customer satisfaction could be worked on not just solving the issue”
“Mario and Brandon are very helpful with my new phone and it very good just got the promotion that is going on right now for switch service ,iphone 16e for $80 this is a good deal. I recommend you to come in this store”
“What an amazing little shop!! Was in and out in 20 minutes (got sugar in my charging port) Patrick was able to get my phone charging again no problem. Didn’t try to push unnecessary costly repairs but did let know if my port quit working it would have to be replaced but he would credit today’s repair cost to the replacement. Also the vibe in the store was something else. Almost everyone that came in greeted Patrick by name. Though they had a steady stream of customers no one was impatient. When I mentioned I found him by google and he had the best reviews a couple of gentleman agreed and said he was the best in Nashville. I absolutely agree!! Skip big name stores and come here where Patrick is friendly, knowledgeable and very reasonably priced you won’t be disappointed with his services.”
“I came in last minute to grab some accessories while the owner was walking out. He turned around and welcomed me in. I didn’t feel rushed and he went above and beyond to help me out.”
9AM - 8PM
4209 Nolensville Pk, Nashville
Mobile Phones
“I recently decided to change my phone service to lower my expenses and Cricket definitely surprised me and especially thanks to this store and its team who kindly guided me to make my best choice to start 2025. Thank you for your attention. You guys are awesome!!”
9:30AM - 7PM
5137 Murfreesboro Rd, La Vergne
Mobile Phones
“Had problems with my phone not my granddaughter got a hold of it and David and Brandon in the LaVerne Cricket store was kind enough to fix it for me simple mistake but I'm too slow to know how to do it so they were smart enough to do it for me and if it was great thumbs up there you go absolutely”
“America Pamela are not only technically experienced but are kind and EAGER to help their clients. Today, like many a time l have stopped by to request assistance. I always receive excellent support. But today it was even better. Thank you fabulous women.Jesus”
9AM - 8PM
5301 Mt View Rd Ste 1, Antioch
Mobile Phones
“Karen at this store was simply amazing. She was more than eager to take care of my mobile needs and with a pleasant smile. This will be my go to cricket store from now on. Thank you Karen.”
“Had a wonderful experience. Brisa was super nice and helpful. Knows her stuff and explained the plans they had loved this store. Super nice people definitely coming back to this location!”
“Awesome experience, Yahir is a very good worker. He helped me find a charger for my iPhone and was very attentive. I’m very glad I found one, Thank you Boost Mobile and thank you Yahir! ?”
“My charging port had gotten rusty and stopped working after coming into contact with water and he was able to to get it to charge again and cleaned up after just a few minutes.”
“Great customer service. Very friendly and welcoming repair personnel. Went to fix my iphone 12 pro max screen at the last minute close to his closing hours and it was finish in no time. No long waiting hours. Every gadget is at your fingertips as well. I would highly recommend”
“Great experience! Shout out to Claudia!! She took the time to listen to what I needed and why. Then she made it happen!! She helped me find the right phone for my granddaughter, she helped me install some needed apps, and I left feeling truly appreciated and happy! I plan to return here for my future wireless needs. ?”
“I recently visited Nashville for the first time and stumbled upon Merkato, an Ethiopian store that truly exceeded my expectations. Upon entering, I was warmly greeted by the store owner, who was incredibly helpful in assisting me to find the perfect injera I needed. The store is impeccably clean and the atmosphere is friendly and welcoming. Merkato is a treasure trove, offering a wide variety of spices and other essential items. Whether you're looking for authentic Ethiopian ingredients or just exploring, this store has everything you need. Highly recommended!”
“Fhariya was absolutely wonderful. I have been having an account issue that other stores didn’t want to assist, but she got me taken care of quickly and efficiently. I am so grateful for her service.”
“I came into the store with my old phone not working. After trying all the troubleshoots, Diana helped me upgrade to a better phone for a low price. Definitely recommend her !”
“I went into this store to buy a new phone case. I received great help, good service, and it felt like a very welcoming store experience. Keep it up to this AT&T store, you're doing great!”
“We started at a physical T-Mobile store in a different state and then proceeded to speak to multiple T-Mobile phone agents- none were able to help us get through the problem we were having. As a last resort and after wasting over 12 hours of my life trying to give T-Mobile my business, Zane was able to think outside of the box and fix every single problem we had. Had little to no hope going in, but he surpassed all expectations. Zane is exceptionally patient and an intelligent employee!!”
“Phylicia was excellent in customer service. She was attending to me and others were acknowledged and assisted. Working on a. Sunday with a smile and friendly in nature. This woman deserves a raise.”
“I had an appointment but I arrived early to get my phone activated that was purchased online. By far the best customer service ever. In and out less than <10mins! I will not go anywhere else if I have a problem with my phone. These guys are awesome. Century Farms AT&T is Fire!!”
“The ppl there were awesome they helped me with the reason I was there to begin with then went above and beyond with fixing a couple other problems I had with my new phone”
“Natasha is very knowledgeable and extremely helpful. I was advised by T Mobile support I needed to go to a T-Mobile store. My phone had been hacked after opening weather app EXACTA WEATHER ALARM-RADAR.
My homepage and apps had been completely reconfigured, I couldn't turn my phone off, the weather app
would continue to pop up and many
other issues. The support desk along with Samsung needed me to have a second phone number to solve. I went to the T-Mobile store at Century Farms expecting a long time to solve my problem. The store was a bit busy. Natasha was able to ask how she could help within minutes. She was able to get into my phone and uninstall the app, which was hidden,
and my home screen back which I had spent hours working on exploring different options on the phone. All the while very helpful with other questions I had about my new S25fe. I can't say enough about much I appreciated her knowledge and willingness to help. I came into the store with angsyity of employees not being helpful. After reading so much about T-Mobile wanting to steer customers away from stores and pushing towards online. I purchased my phone directly through Samsung, because of this. My experience with Natasha changed what little help I thought I would receive. She couldn't have been more pleasant, helpful and knowledgeable. 10 stars go to Natasha.”
“Malek was the young man who helped us when I needed assistance upgrading my phone. He was very knowledgeable, smart, kind & most importantly... Honest. I had many questions and he answered everything without hesitation.”
“My phone was broken really bad, Blue wireless fixed my phone and had technology to pin point the issue! He also fixed something extra for a cheaper price then anyone around ! Great Prices & Great service!They also have a warranty! Hand down beat place to go!”
“I was in and out of the store within 5 minutes—the two nice women had other customers they were taking care of, and still simultaneously took care of my payment.
Very nice people, you can tell they care about their customers. These employees are very hard workers. I would recommend this store to anyone !”
10AM - 8PM
450 Sam Ridley Pkwy W #120, Smyrna
Mobile Phones
“I just got a phone transfer today from a Galaxy A32 5G to a Galaxy S24 Ultra! The guy who helped us was named Henry, and he was so kind and so professional despite trying to do different things at once! Thank you so much forever helping me and my mom today, Henry!”
“OMG- what a service person- knew his stuff- saved an hour driving to the AT&T store in Franklin- this guy was intelligent and efficient- found the problem I'd had on my phone for who knows when- but he was Super !!!!!!! Always recommended this store- but it's even better know- this guy was SO helpful”