OutlandUSA.com is a business that offers outdoor gear and apparel, providing a positive shopping experience for customers. Despite initial hesitation from some buyers about purchasing online, many found that the items were in stock and shipped promptly. Customers have received a variety of products, including cowboy hats, climbing shoes, sandals, and tents, all arriving in good condition and in a timely manner. The company is known for its excellent customer service, with staff being responsive, kind, and willing to help resolve issues quickly. Even when problems like shipping delays or incorrect items occurred—often caused by external factors such as postal service errors—OutlandUSA.com made efforts to resolve the situation, demonstrating their commitment to customer satisfaction. Customers appreciate the support for small local business and value the great prices offered. Overall, OutlandUSA.com is trusted for quality products, professional communication, and reliable service, making it a recommended choice for outdoor gear and apparel.
Ordered a Stetson Powder River made with mink. Incredible work! The shipping was on the early end of the quoted timeframe.
March 2026
I was super nervous to order from this company after I read some of the reviews but I’m so glad I did!! They have some of the last climbing shoes I adore that were discontinued (I have searched EVERYWHERE for these things). They shipped super fast, and I got them in their original box brand new! Very pleased!
February 2026
Outland USA had two pair of Filson jeans we could not find anywhere else online. I worked with Andrea in their customer service and she was exceptional. She went out of her way to get the pants delivered on time. I had an excellent experience with OutlandUSA. Highly recommend.