AutoZone on S Illinois Ave in Oak Ridge, TN, is a leading retailer of auto parts, including new and remanufactured hard parts, maintenance items, and car accessories. Customers appreciate the friendly, quick, and professional customer service, which often goes above and beyond, such as helping with battery replacements and providing core charge refunds. The staff is knowledgeable and helpful, capable of identifying the right parts and even taking recycled broken parts like spark plugs to prevent landfill waste. The store maintains a good stock of essential items like alternators, ensuring customers can get back on the road promptly. Many loyal customers have been shopping there for years, noting that prices are affordable and that they prefer bringing their own parts to mechanics to save money. Although the store sometimes lacks public restrooms, the overall experience is positive, with customers trusting AutoZone for quality parts and assistance. The business also emphasizes environmentally friendly practices by recycling old parts. Overall, AutoZone in Oak Ridge is known for its helpful staff, good selection, and value, making it a popular choice for vehicle maintenance and repairs.
Grace is the best employee/manager I have ever met or seen at any AutoZone or any place of business to be exact. Grace was not only friendly but very helpful on the project I was working on with my car. Thank you Grace again for your help and keep up the great work!
February 2026
Amazing staff, Grace, Michael, Nathaniel all go above and beyond their duty. Always a pleasure to come here, by far the best location!
January 2026
Vicki’s service is incredible and rare nowadays. Thank you again for your service and I will be back soon!
