AutoZone on S Illinois Ave in Oak Ridge, TN, is a leading retailer of auto parts, including new and remanufactured hard parts, maintenance items, and car accessories. Customers appreciate the friendly, quick, and professional customer service, which often goes above and beyond, such as helping with battery replacements and providing core charge refunds. The staff is knowledgeable and helpful, capable of identifying the right parts and even taking recycled broken parts like spark plugs to prevent landfill waste. The store maintains a good stock of essential items like alternators, ensuring customers can get back on the road promptly. Many loyal customers have been shopping there for years, noting that prices are affordable and that they prefer bringing their own parts to mechanics to save money. Although the store sometimes lacks public restrooms, the overall experience is positive, with customers trusting AutoZone for quality parts and assistance. The business also emphasizes environmentally friendly practices by recycling old parts. Overall, AutoZone in Oak Ridge is known for its helpful staff, good selection, and value, making it a popular choice for vehicle maintenance and repairs.
Seems every time I go they do not have what my sale item is that is emailed for savings.. the sign is there no product. If your going to send out a sale at least have enough to get through 1/2 sale days. Have 3 to 5 people and have to wait and ask since the phone is important..
July 2026
Management and store staff went above and beyond to help me out when I was having issues with a car battery. I Will be coming back to this store for the friendly knowledgeable staff and the great experiences I have had thus far.
July 2026
Tish is a great worker she works hard she gets it done
