This CVS has been a trusted neighborhood store for many years, with customers often mentioning over 30 years of loyalty. The staff, including pharmacy team members, are consistently described as helpful, polite, and knowledgeable. Many reviews highlight the caring and compassionate attitude of employees, especially the pharmacists and certain friendly cashiers who go out of their way to assist customers. Despite some occasional grouchiness, the overall experience remains positive thanks to the dedicated and friendly staff. The store is also appreciated for its holiday hours, being open on Thanksgiving to serve those in need. Customers value the personal touch, quick assistance, and the welcoming environment that makes each visit pleasant, ensuring they prefer this CVS over others.
Marley was very kind and helpful when I went to the CVS in Oak Ridge today. Everyone at this location is always wonderful but Marley was exceptional today. Great customer service in the store by Marley as well as all the pharmacy staff will keep me coming back.
July 2026
i recommend CVS in oak ridge tn. Victoria (mgr) is wonderful I needed more calamine lotion; she special ordered it for me and I really appreciate that.
June 2026
Great store. Amazing employees! I needed help loading $ on my card, the cashier went out of her way to make sure my questions were answered and cash was loaded. Thank you
