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December 2023 by L.M. Ballard
Pharmacy staff was SO helpful. They took the time to help me make insurance changes. They have been very good to me.
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May 2023 by Cynthia Sharp
I thought all the cvs workers where so kind and realy helpfull I had a great visit at my cvs
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January 2023 by Chris Braden
I was having trouble finding an item there yesterday and the friendliest cashier named Ashley took the time to ask me if I needed help finding anything. I explained to her what it was I was looking for and she knew almost instantly where it was in the store. Because of this experience I will definitely be back.
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December 2022 by Shawna Chadwick Rose
I scheduled a meningitis vaccine for my daughter then received a text that it was cancelled "due to unforeseen circumstances." I went by the pharmacy to see why and was told "the computer thought we were out of vaccine but here's some right here" as she found it in the vaccine fridge. The pharm tech rescheduled my daughter for that evening. We returned & had to complete the paperwork again after waiting 25 minutes past our appointment time. We were told it would cost $170 & I reminded the pharmacist that she hadn't asked for insurance. We waited longer for her to run the insurance. About 10 or so minutes later, she came out to tell us the vaccine was expired and couldn't give it. Honestly, worst service ever.
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December 2022 by Ted Whitsett
Rude staff in pharmacy dept. Sunday
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December 2022 by Sharon Freels
Our family has been using CVS in Oak Ridge, TN for over thirty years. They have all been so kind and helpful...especially the pharmacy. I just can't imagine going anywhere else!
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September 2022 by Martha Lee
I bought an itme that was buy one get one 40% off and the receipt did not take the 40% off. I took the receipt by and they refused to do anything unless i brought the items back. That would have been another trip. He had the receipt and could plainly see what was going on. This store is not customer friendly
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August 2022 by Jacob Ford
DO NOT use this location for travel PCR Covid tests. I'm approaching day 4 with "pending" test results, which are advertised to take 1-2 days. This caused me to miss my flight to South Korea. Customer service is non-existent because results are processed offsite. Thankfully, I got a PCR test from AFC Urgent Care with results in 1 HOUR, so I'll actually be able to travel.
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April 2022 by Shawna Chadwick
I scheduled a meningitis vaccine for my daughter then received a text that it was cancelled "due to unforeseen circumstances." I went by the pharmacy to see why and was told "the computer thought we were out of vaccine but here's some right here" as she found it in the vaccine fridge. The pharm tech rescheduled my daughter for that evening. We returned & had to complete the paperwork again after waiting 25 minutes past our appointment time. We were told it would cost $170 & I reminded the pharmacist that she hadn't asked for insurance. We waited longer for her to run the insurance. About 10 or so minutes later, she came out to tell us the vaccine was expired and couldn't give it. Honestly, worst service ever.
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March 2022 by Carol Peck
I personally don't use this cvs pharmacy I go there for my patient's. THIS CVS PHARMACY IS THE ABSOLUTE WORST PHARMACY IN OAK RIDGE. They do not do anything to help out their customers with their prescriptions.
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December 2021 by Donna King
The pharmacist at the Oak Ridge, TN CVS flat out lied to me when she told me that my Dr. hadn’t put “early refill ok” on my prescription.My Dr. talked to the pharmacist & then informed me that she had indeed put that on the prescription & that the CVS pharmacist just wanted to know why!My. Dr. informed the pharmacist the SHE is the Dr. and that the pharmacist’s job was to follow her orders on my prescription, not to pry into why she had written “early refill ok”!I don’t appreciate the pharmacist lying to me.
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October 2021 by Jamie K
The worker at the drive thru window was the rudest person I’ve ever dealt with. We try so hard to be so kind during this crazy time in our history, try to tip well and commend those in the work force! I’m hoping this was just a bad day for this girl (H) but I am shocked at the way this employee talked to us. I know good workers are hard to find but kindness isn’t hard to give CVS!
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October 2021 by BLKJAKK
The pharmacist at the Oak Ridge, TN CVS flat out lied to me when she told me that my Dr. hadn’t put “early refill ok” on my prescription.My Dr. talked to the pharmacist & then informed me that she had indeed put that on the prescription & that the CVS pharmacist just wanted to know why!My. Dr. informed the pharmacist the SHE is the Dr. and that the pharmacist’s job was to follow her orders on my prescription, not to pry into why she had written “early refill ok”!I don’t appreciate the pharmacist lying to me.
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July 2021 by Patty Taylor
You can find almost anything there big store
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July 2021 by Kendall Faircloth
Will NEVER use this pharmacy again. The two staff members that I dealt with were incredibly rude and unhelpful to the point where they actually made me tear up.