CVS Pharmacy in Oak Ridge offers a generally positive experience for customers. The manager is helpful, and the staff is described as quick, friendly, courteous, and professional. Customers appreciate the convenience of the drive-through service, which allows for easy pickups without wait times, especially when using the app for notifications. However, there have been instances where promotions, like buy one get one half price, were not available, and prices were found to be cheaper at competing stores.