Electronic Express is a family-owned electronics and appliances store. Reviews note that the staff can be very courteous, supportive, and awesome, with employees willing to help customers find products online or at other stores. Customers report positive experiences where staff provided helpful input and suggestions, leading to satisfactory purchases of items like TVs with good care plans. However, experiences with service consistency vary. Some customers received prompt and knowledgeable assistance, with staff walking straight to the correct item. Others reported difficulties, having to flag someone down for help or waiting a long time before being approached, even with multiple salesmen present. At times, staff did not seem thrilled to assist. While the store carries major brands, it can sometimes be low on stock. Overall, customers describe it as a nice store where helpful interactions, when they occur, are greatly appreciated.