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February 2024 by Robin Textor
Today, Hunter D helped me reduce my monthly bill while upgrading our two phones. Very professional, helpful and friendly!
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February 2024 by Jacqueline Hensley
My Verizon account was hacked and fraudulent purchases were made online as part of some elaborate scheme. Cody at Verizon helped me get to the bottom of it and would not stop until he had it figured out for me! He went above and beyond and deserves recognition!!
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December 2023 by J “Average Joe”
I went into this location today in regards to porting my phone number and I worked with Derrick Hammond. Derrick went out of his way to make me feel comfortable help me understand why wasn’t able to port my phone quite yet and answered any questions I might have during this process. He was very professional, helpful, understanding and compassionate. I absolutely recommend working with him and look forward to in the future.
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November 2023 by Marc Filigenzi
Macz was very knowledgeable and helped both me and my son with seamless upgrades of our phones!
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August 2023 by Katie
Taylor answered the phone for me today and she was absolutely amazing!!! She was able to confidently answer my questions about everything and was even able to offer alternatives if I wasn't interested in what she had to offer. 100% will be seeing her!!!
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July 2023 by Alan Eason
Jon Nicely at the Oak Ridge store did a phenomenal job helping us sort out multiple lines, multiple devices and great upgrade and device choice options. I cannot recommend him and the entire Oak Ridge store enough. They helped us switch away from 13 years of ATT to much better Verizon/Cellular Sales service and it is the best wireless decision we ever made.
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July 2023 by Laura Ben-Abdallah
Colby at Oakridge store was absolutely amazing. I trust him with all my cellular needs. He is very informative and always professional, speedy, and goes out of his way. I had a bad experience with a man named Mario...he was so rude and would not help me with my daughter's phone. Even though the phone has insurance on it he said there was nothing he could do and that I just needed to get her a new phone. He was very unprofessional and down right nasty. Thanks to Colby we have now been able to fix my daughter's phone .
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July 2023 by Jennifer Tevis-Bhuiyan
I came in today to have phone some lines transferred over and buy a new phone. Unsure of which exact phone I wanted. I really appreciated the help from Colbie during this process!
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July 2023 by Kurt 93
Had a great experience with Ian Chumley at the Oak Ridge store today. Great attitude and extremely helpful with upgrading my phone.
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July 2023 by Connie Norris
I had a great experience with Colbie Garner at Cellular Sales Oak Ridge. He answered all my questions and fixed all problems I had with my phone.
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June 2023 by Samantha Summers
Not helpful. They wouldn’t change my name on my account, even with a divorce decree available and in hand, and refused to add a line because of the name change. Will always be going to Turkey Creek location moving forward.
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May 2023 by Bailey
Andrew Hofmann was very helpful getting me set up quickly with a new phone after mine broke suddenly today. Thanks for the efficient service!
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April 2023 by Carol Smith
Have been a satisfied patron for nearly 20 years. Every time I have a problem or need something explained, they always come to my rescue. Very knowledgeable staff.
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April 2023 by Mike Challiss
Went in needing help with not receiving my voice mail. They helped. But they said i could get a better plan and not cost me a penny more. Got my bill today and it was $12 more. They lied to me and they know im on a budgetas a veteran. Will not go there again. No ethics at all
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March 2023 by Noah G.
I do not recommend doing business with Verizon. Compared to other cellular providers Verizon has to have the worst coverage I've ever used across the United States. I have a work phone that I carry with me everywhere that is a T-Mobile phone and it's older than my current iPhone 14. It works amazing compared to Verizon's. Unless the Verizon employees are thinking they might make a sale off you they are less than helpful and eager to get you out of their way so they can talk to other customers. Ive been a loyal Verizon customer for over 15 years and I am making the transition to a different phone provider. I do not know which one yet but I do know anything will be better than Verizon. I've used T-Mobile across the United States and its work everywhere I needed it except for when I'm hunting in really remote area. which is expected. as I'm writing this in the Verizon parking I had my car windows down and heard two people discussing how horrible Verizon is. One of the people was about to switch to Verizon, but luckily a lady and I saved him from doing business with Verizon. I hope with this message will help people reconsider giving their business to Verizon. Verizon wouldn't even have unlimited data if it wasn't for other cellular providers, such as T-Mobile and Sprint.