Cellular Sales, the local Verizon store at 220 S Illinois Ave in Oak Ridge, provides an exceptional in-person Verizon Wireless experience. Wireless sales consultants help with upgrading phones like Apple iPhone, Samsung Galaxy, or Motorola edge+, along with Verizon plans. They shop for wireless accessories, exclusive services, and the latest promotions. The consultants are consistently noted as amazing, helpful, knowledgeable, and excellent. They are described as superstars who go out of their way to help, taking all the time needed to solve difficult problems. They are very patient, intelligent, and smart, knowing all the ins and outs. Staff are praised for not giving up on fixing issues, immediately knowing what the problem was and fixing it when others could not. They get customers the discounts they are able to get, get them hooked up with new phones, and expertly move all information. The team provides excellent conversation and perfect time to ensure customers get exactly what they came in for and then some. They are excellent representatives of Verizon, with customers feeling very fortunate to have their help.
Dakota was so helpful and kind! Made my having to get a new phone so easy and set up was a breeze. He took the time to make sure I was all set up and ready to use phone!!
April 2026
Adam did a great job helping me with my phone and iPad. And the ties look a bit too formal. Don’t make them wear ties.
March 2026
Shawn Covington made our upgrade a breeze! Even with some issues with our phones he handled them with grace, and a fantastic attitude. Highly recommend him to anyone looking to do business here.