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“Eric is trustworthy, driven, and committed to giving his clients the best experience possible. He will work hard to make sure he has found the right solution for you and your business. I would trust him with all my business insurance needs.”
“Quick, easy, efficient. It took no time at all for him to help me get an auto insurance policy. He was quick in getting back to me both times we spoke. Highly recommend!”
“The best agency in town! They really go beyond the call of duty. I have never been treated as well with other insurance agencies. Kudos to Dylan Richardson. The whole staff is amazing!”
“Wendy is Amazing! If you shop with them definitely ask for her. Short on funds she can definitely get you the best option to fit your wallet. Thanks again Wendy!”
“I’ve been with Mr. Berry Since 2014 and I’ve always received excellent customer service. Denise has also been a Godsend at explaining and answering all of my questions. Thank you for being dedicated to serving your community Mr. Berry and Staff.”
“Barbara Stewart and her team are wonderful! They are kind, empathetic and are a wealth of knowledge. My family and I have been doing business with her for years and I highly recommend her agency for all your insurance needs.”
“Marshall and his staff are always there to help with all our needs. My business runs smother because Nila takes care of all our insurance needs. Can't thank Marshall Brown and staff enough..”
“Chase Baker has been extremely helpful on some insurance needs for me. I have also sent some of my clients to him for their Homeowners Insurance needs as well. Some insurance companies have taken an awful direction in the last few years. Chase Baker and Farm Bureau are one of the few good people/companies out there. Thank you Chase for all your help over the years.”
“Conner Phillips has recently been helping me get a life insurance policy. He’s very professional, and takes pride in taking care of his customer’s needs. I would highly recommend him and Farm Bureau to everyone.”
“I had an excellent experience with Scott as my insurance agent. He was incredibly polite, simplified the process, and provided guidance throughout. The entire office staff, whom I’ve spoken to on the phone, is consistently helpful and polite.”
“Thank you Dustin and Farmers for how seamless our last couple of transactions have been with Farmers. My husbands car wouldn't start on the last day of school and he said that it was SO terrific the ease of the system to get a tow truck to come and tow the car. And then again yesterday I was on the interstate and got a flat and no spare, it was again so seamless to work with Farmers. It was also so nice to know that I didn't have to worry about how much towing and mileage was going to cost. To have it in our policy made it so easy. Thank you so much!”
“We have done business with HQ Insurance for years. They are 5 star! Sonya McNabb, our agent, goes above and beyond to review our policies and save us money. I recently sent my parents to her and she saved them hundreds of dollars over AARP. She is always available and provides quick call backs and fantastic communication. It’s hard to find this kind of customer service in todays world.”
“I had car issues, called the office. Larry Hale answered shared with me the protocol. That was unsuccessful I called back Larry answered again this time he stayed on the line with me until the situation was resolved. He offered to come and pick me up and drop me where I needed to go. Such care and good customer service!”
“Jennifer and Jeremy have gone above and beyond helping me after I was in a hit and run. What could be a stressful experience has felt easy. They make you feel comfortable and taken care of.”
“Alex is without question the best agent I've worked with over the years in numerous markets. My partner and I moved to Nashville from Boston and were looking for an easy transition with our cars, renters and now home-owners insurances' -- Alex has done that. Very attentive, always picks up the phone and willing to go the extra mile. Furthermore, this review comes after Alex personally went beyond the extra mile in ensuring that our lender didn't incorrectly force flood insurance onto us -- Alex went out of his way to connect with the lender on numerous occasions and was a class-act in saving us a lot of money. If you're moving to Nashville or looking for a new insurance agent -- make sure it's Alex Burns. Thank you, Alex!”
“Excellent customer service at this Nationwide representative/agency office. One of my family members, is sometimes confused when paying bills. The Phillips insurance agency staff was very helpful and courteous. We were allowed to pay the five dollar account balance on line.”
“Kelvin has been my agent for a few years now. He's always been very responsive and friendly. I don't feel like a number, although numbers matter when you're talking about a quote, lol. Kelvin's good people.”
“Sometimes in life you land just where you need to be. In a world of out of state or country customer support, my experience with Bryson and his staff has been a completely different experience. They are always there to listen and more than once have given guidance that both keep me and my family safe, and saved me money. This kind of personal support is rare today. If I could give them 10 stars I would. Thank you!”
“Helped me out with modifying my auto insurance. Very customer friendly. Been with this particular branch for over eight years. In my experience, it doesn't get any better.”
“Dean Golding is an absolute rockstar, cannot express how helpful he has been…. If you need something just call him and he knows the answers to everything. On the other hand If you want to make calls and leave voicemails for 2 months straight with no help, just give Jennifer a call!”
“Mr. Horne and the staff were very professional and helpful. I chose to purchase a couple of policies from this agency because it meant a lot to have everything explained clearly, and precisely. I asked a lot of questions, and Mr. Horse’s patience level was unmatched. I wasn’t rushed or pressured into choosing a policy. Nor was I pressured or stalked for business. That was another plus. I don’t care to do reviews but I have to give credit when credit is due. They won’t disappoint. Thanks for a great experience.”
“Janice had all the answers. I had many questions. Janice was completely accurate and informative. She understood my questions and gave me expert professional assistance. She got me exactly what I needed to get back on the road again, and actually made the insurance paperwork process so painless it crossed over into enjoyable.I cannot overstate how helpful she was.If you need help with insurance, come to this location and ask for Janice Howard.(I've never left a Google review before, and learned how to do it just to rave about this experience.)”
“I can't speak highly enough of Mike Maclean and the entire team. I was affected by the tornado in 2020, and they were there for me every step of the way. Their assistance was invaluable, helping me navigate through the challenges and get back on my feet.What sets them apart is their unwavering availability and support. No matter the issue, they've always been there for me, making me feel genuinely supported and cared for. In times of uncertainty, having a reliable and responsive insurance agent is a true blessing.”
“Definitely the quickest and nicest employees.He ran a couple insurance companies, made sure everything was correct, and got me my insurance and sr22 as quickly as he could. Thank y'all so much!”
“I've been with this company for over 25 years. They are the best. When I've needed them they are always on top of things and treat me great. They are more than helpful when guiding you through the claim processes all the way through rentals and getting you back on the road in your new vehicle. Never any hidden fees.”
“I want to extend my sincerest thanks to Stacy Sterling, Account Manager, for all of the help she gave me after the passing of my twin sister on January 21, 2023. She and her team took great care of my needs in having insurance coverage for my sister's vehicles maintained as I went through the process of getting all of the estate matters handled. So grateful. Sweet Stacy......thank you. I highly recommend using this team.”
“Ms.Janice is the reason I’m glad I chose Direct linsurance she is patient very thorough and quick at what she do you can tell she has the knowledge and she cares enough to get you the discounts needed to lower your rate and make your pocket a little happier…….”
“Susanne was an absolute delight and was able to make the switch from my previous insurance company painless as possible. The savings she found were better than what my insurance company of 3 years could do. If you haven’t, switch, Susanne is the best!”
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“This office is just wonderful!! They are excellent in their service and they really do care about their customers. I would not go anywhere else. We have been State Farm customers for 40+ years. Thank you Shank and staff!!”