AutoZone is a leading retailer of auto parts and accessories. Customers report it as a helpful and reliable go-to auto parts store, especially in emergencies. Reviews consistently highlight employees who are professional, nice, kind, and go above and beyond. Staff are described as quick, thorough, knowledgeable, and helpful, making the process of detecting and fixing car issues stress-free. They provide great customer service, helping customers pick parts and even assisting with installations in the parking lot. The store itself is clean, and all employees are noted as being very nice. In specific instances, employees have shown exceptional kindness, such as allowing after-hours repairs in the parking lot, permitting the use of building power for lights and warmth, and loaning equipment to customers in need. These actions during difficult situations, like late-night repairs in very cold weather, are cited as life-saving and greatly appreciated. Such experiences create repeat customers who state they will always use AutoZone for all automotive needs. The business is highly recommended, with some customers giving it a 10-star rating.
Came in for a new battery install, top notch service and pricing.
December 2024
Went in the Auto Zone Dec 20th 2024 with my battery needing checked on my break for work,and Dan was so quick ,and thorough. He checked my battery took me in helped me pick one,and had it put on for me in about 20 minutes, and he was so nice,what a great asset to your store......He goes above and beyond.
December 2024
Michael Ridge & Pete who I've directly dealt with are perfect examples of how to treat customers. You don't want to lose those 2 & I am a repeat customer solely because of employees like them. Great job guys. Thank you!
