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March 2024 by Heath Rogers
Clean rooms and friendly staffRooms: Clean and updated rooms
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February 2024 by David from Morristown
The tunnel entrance from the backside of the parking lot shows both ways from the front entrance but one way on the rear entrance.
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February 2024 by Kenny Rich
3* is directed towards the owner.When you have been out shopping and walking, eating all day, you are ready to relax in your room. Maybe watch some of your favorite TV shows. I was not able to do this because the owner doesn't allow streaming devices. I fully understand the owners policy, even tho I emphatically disagree. You're only using the set as a monitor. To the owner: Streaming is current and will only increase in our future. This is a very nice property and excellent location. I don't want to see it lose out on future business.
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February 2024 by Tiffany Lanham
Room was sufficient but wasn't as clean as I would like it. Beds were comfortable.
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February 2024 by Amanda Tucker
This is the only hotel I stay at when visiting East TN. The rooms are clean and the staff is friendly. The indoor pool is great after a day of exploring. It's in the center of town so you can get anywhere quickly.
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February 2024 by Megan L
We stayed in one of the king rooms with a jacuzzi tub for one night. The room was nice and clean. You can tell this is an older hotel that has been updated. Some of the updates are more successful than others, but all in all, the room was nice. The tub comfortably fit two people and the room had a nice fireplace. The website advertised these rooms as having river views, which is true. However, this hotel is opposite another hotel and by a busy road, so it is not as much of a feature as it would otherwise be. We stayed on a week night and the hotel seemed very slow, meaning there was not a lot of traffic or noise. Either way, the parking and facilities were huge and had plenty of room for people and vehicles. Despite being in a busy part of town, we had no issues with noise and slept well. For the price, this is a great value and in an easy location if you're looking to do activities in town.Rooms: This is a multi building hotel that is very large. Our room was clean and exactly as advertised. The room we picked featured a jacuzzi and fireplace which functioned well and were enjoyable. The bed was comfortable and the room was quiet.Nearby activities: The main draw for this hotel, for my family, was the location. The hotel is a block away from Dolly's Stampede, which looked like a nightmare to try and drive to. In addition, it is in very close proximity to many restaurants, shopping, and activities. It has a front and back entrance that makes it easy to access from the busier main road or via back roads as well.Safety: We had no issues or concerns with safety. The facilities were well lit, we had a parking pass for our car, and the desk was staffed 24/7.Walkability: This location is very walkable. There is a lot of within waking distance from shopping, food, to sight seeing. The hotel has a sidewalk out front as well, so you are well protected from traffic.Food & drinks: There were vending machines on site for drinks and the lobby had a small convenience area for some food and drinks as well. They served a complementary breakfast in the morning.
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February 2024 by Paul Hamill
The rooms were very clean, and the whole place was clean. I spent 12 days here. I think the laundry room should be moved and upgraded, little disappointed that you can only get to the indoor pool by going outside first. Other than that the place is clean nice staff and located in a pretty good spot. Breakfast could use a little uplifting as well but all and all still was good.
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February 2024 by sylvia Callicoat
Everything was great. Rooms were huge!Nearby activities: Center of all attractionsWalkability: Can walk to many places to do thing and eatFood & drinks: Many restaurants close to walk or door dash to your room
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February 2024 by EMILY LUNSFORD
For the price and location you can not beat this place. I was surprised by the large size of our room(349). I liked that it didn't have carpet and was very clean. If you are one who wants a really silent evening in your room, you may not want a room with direct access to the pool. Only negative I could give is on the mattress, it was not a comfortable sleep. We did try the free breakfast and honestly it was not bad at all. All things considered their breakfast was better than IHOP we had the day before. All the staff we encountered was polite and helpful.
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February 2024 by Brenda Benefield
Very good accommodations, clean rooms, comfortable
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February 2024 by Will Lunsford
Decent place to stay, rooms are large. Indoor pool, and warm
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January 2024 by Benita Budhram
This is by far the Worst hotel I stayed at. The water was cold for 3 days in a row. It’s extremely cold in Tennessee and we showered in cold water. Left a message for the GM, I did not receive a call back. Will not be using this hotel ever again…
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January 2024 by Phil
Older property but very clean, full service breakfast with hot options. Would definitely stay here
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January 2024 by corey Jeanne
We stayed in a king size jacuzzi suite with a balcony and a view of the beautiful Riverside at Christmas time the bridge in the golf course were lit up very pretty with Christmas
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January 2024 by Shiloh Budhram
This was the worst hotel I’ve ever been to. The rooms were so dirty and bathrooms were so filthy. The water was extremely cold and the service was atrocious.
