The Best Western Plaza Inn offers a comfortable and convenient stay for travelers. Guests praise the hotel's clean rooms, friendly staff, and well-maintained pools. The complimentary breakfast provides a nice variety to start the day, and the affordable rates make it an excellent value. The rooms are spacious, with a king-size bed and a couch, and the bathroom is well-appointed. While one reviewer encountered a room with a strong cigarette odor, the hotel's cleaning staff is generally commended for their attention to detail. The hotel features three pools, two of which are open until midnight, providing ample opportunity for guests to relax and unwind. The location is also noted as being great, with the hotel situated close to Dollywood and the Smoky Mountains National Park. Overall, the Best Western Plaza Inn is a well-regarded choice for those seeking a comfortable and affordable stay in the area.
The rooms were very clean and had balconies. The pool area was nice. It was perfect for our group of motorcyclists.
May 2026
Everything was really good, nice rooms, got anything we needed like extra toilet paper or trash bags. Pool was open, nice and clean. Breakfast was good with a big selection and clean area..
May 2026
We absolutely loved this place. We only got to stay one night, but it was so clean, and had everything we needed! Breakfast was freaking awesome, and the staff are awesome too! 5 stars!
