Eagle One Automotive is a highly praised automotive service located in the Pigeon Forge area, known for its exceptional customer service and quick turnaround. Many customers shared their experiences of being in need during their vacations, with breakdowns and urgent repairs. The team, led by Tom and Mark, consistently went above and beyond to assist stranded travelers. One customer recounted how Mark promptly addressed a misfiring truck, completing the repairs in just two hours, which saved their anniversary trip. Another visitor expressed gratitude for the friendly service when their car broke down on a holiday, highlighting the staff's willingness to stay late to help them return to Florida. Eagle One is not only efficient but also attentive; they communicated effectively with customers, ensuring they felt reassured throughout the process. One family emphasized their appreciation for the reasonable pricing and the efforts made to fix their air conditioning issue before a long drive home. Customers have noted the team's kindness, patience, and integrity, with some services even provided free of charge. Overall, Eagle One Automotive stands out as a reliable and friendly choice for automotive needs, especially for those traveling through the area.
I have a hard time finding someone that can take care of my Land Rover, but Mark helped me out. I was able to get my car in the day after I called him and he fixed it up the next day faster than expected. He fixed my starter AND did an oil change for a reasonable price. I will definitely recommend him to everyone I know.
January 2026
Very helpful, wonderful service and they work fast. 5 stars! ⭐️-chloe bishir and jackson lee barlow
December 2025
Visited town for Christmas weekend and our van needed to be checked. Amazing customer service and price was very reasonable. They helped us in a timely manner. Would definitely recommend.
