Pharmacies in Red Bank, TN

“All Food City’s seem to have an excellent, non-judgmental staff so I’m not sure what FC does to find these “angels” but please don’t ever stop!

I’ve moved a few times over the last 20 years so I’ve been to many FC pharmacies (I have chronic illness, so unfortunately I’m in at least twice a month), and they’re all consistent when it comes to kindness, promptness, helpfulness, etc., but this one in particular is something else! I’m going to miss this crew….

They’ve never once made me feel stupid for asking questions, they never show it when (if) they were (probably) irritated when I didn’t have insurance and would call, trying to get meds with the little bit of money I had. They’d take the time to hunt for coupons and discount cards so I could get my meds and they genuinely cared and showed true compassion and kindness without judgement.

I even called them at 6:55pm one evening telling them I was 9 minutes away and begging them to wait on me bc I was out of my medication and they closed at 7. They were so kind and told me to pull up and knock on the window and they’d have them sitting out, ready for me. Would Walgreens or CVS do that for someone? No. No, they absolutely wouldn’t. They’d be rude and more than likely not even answer the phone.

Anyway, there’s something a bit different with this particular Food City (even though they’re all wonderful), and I compare this crew to nice neighbors who are always offering help to anyone in need. lol I’m going to miss them. A lot. I moved to another area of town and it’s just too hard to get there (on time lol), and I know this sounds ridiculous but I wanted to share it bc these people are absolutely amazing! All of them. I haven’t had anyone at all ever be rude or made me feel rushed. They go above and beyond every day for me and others and I am so grateful for the 6ish years I’ve been going to them and I truly hope the next Food City Pharmacy staff is at least half as wonderful as these amazing people have been to me.

Thank you so much for all that you “SuperStars” do: your kindness, helpfulness without judgment, giving each patient the individual time you can see that they need, not signing loudly and rolling your eyes when we ask questions (you’d be surprised at how many WG and CVS staff I’ve seen do this….that and completely ignoring people and not even acknowledging them til they’re done with whatever they’re doing {I know pharmacies are busy and have a LOT of responsibilities but an acknowledgment that they see us isn’t too much to ask for… or maybe it is at Big Box Pharmacies?}), but never has that ever happened to me at this FC, and I am so grateful for everything you ALL have done for me over the years, and the kindness you’ve shown me. ❤️”

“I got my shot here and the people are so helpful. They are so patient and very flexible. They explained us everything before and after we got the shot.Nicole is phenomenal. You rock!”

“I have been to many Walgreens stores in my life and this was is one of the best. They are very efficient and friendly. You can tell they work well together as a team.”