Advance Auto Parts at 405 Norris Fwy in Rocky Top offers a wide range of automotive aftermarket products and services. They carry leading brands like FRAM, Carquest, and DieHard, and provide free services such as battery testing, wiper and battery installation, engine code scanning, and battery/oil recycling. Customers can save money by signing up for the Speed Perks loyalty program, which earns points towards discounts on store items and gas. The reviews for this location are generally positive, with customers praising the friendly and helpful staff, the ready availability of online orders, and the great selection and prices. However, there have been some instances of poor customer service and staff knowledge in the past, though the situation seems to have improved in the last six months. One customer had a positive experience with the staff, who installed a battery that other stores said needed to be done at a dealership. Another customer, however, had an issue with the store's battery charger not working properly, leading them to take their battery to a different retailer for a successful charge. Overall, Advance Auto Parts at 405 Norris Fwy appears to be a reliable and convenient option for automotive parts and services, with a generally satisfied customer base.
It's great to have a local auto store in your community. They keep most things in stock if not, they will get it for you within the next day.
September 2025
Depends on who u deal with they might sell you the right part or it maybe a part for a tricycle who knows if they dont get away from carquest it will put them outta buiesness, cant tell u how many parts from the factory are bad when they get to the store cause they wanna rebuild it a 1000 times and still charge u new prices
August 2024
They've always got what i need, even if i have to go back again for it ?
