The O'Reilly Auto Parts store in Savannah, Tennessee is a reliable source for parts, tools, and accessories. The location offers many store services, including free battery and Check Engine light testing, wiper blade and bulb installation, fluid recycling, brake rotor resurfacing, and custom hydraulic hose making. A free Loaner Tool program is also available. Reviews consistently highlight the great customer service and friendly, knowledgeable staff. Employees are praised for being incredibly helpful, working hard to find the right parts within a budget, and providing clear instructions. They are efficient at getting customers in and out quickly, even when busy. The staff is always willing to help, going the extra mile to locate items by ordering them or finding them elsewhere. A specific example notes that the Savannah store successfully made a custom hydraulic hose repair late in the evening when another location would not, demonstrating a commitment to service. Customers report that the staff is very knowledgeable about what parts are needed and are always able to provide help, sometimes even with the use of tools. The great prices and reliable service ensure customers get what they need to get back on the road.
Great people over there. I was very satisfied with the service I received!
July 2025
my experience in this store while we were passing through was wonderful i dealt with Monica and her customer service was above and beyond all expectations as well as she was the most helpful automotive representative that I have ever dealt with i would recommend that if you had to stop in here you only made it in while... read full comment
July 2025
Went in tonight to get some Freon for my car. Monica and Edward were incredible with helping me find what I needed to fit my budget and to show me how to put it in my car. Friendly, staff and great prices. I’ll be back to see them for sure.