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December 2023 by Esmeralda Mendoza
Without a doubt worst journey store with horrible customer service. Been multiple times and never seem to get anyone who actually wants to help if you don’t like your job go find a new one. Laziest people you’ll ever meet. I’ll be shopping at West Town for now on. The workers are gonna drown with all the shoes.
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November 2023 by Purple “Longhorn Sally” Mare
Great selection, but lost a sale because all of the staff was huddled in the back of the store behind the register, eating snacks and gossiping about one of their co workers. Not one person offered to help, so I left empty-handed instead of with the 4 pair of Converse I had picked out.
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January 2023 by Tingle Travel Agency
Great place! Staff very knowledgeable about the shoes, friendly and helpful, especially, Austin!! Thank you guys so much!
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November 2022 by Gail Kops
Nice selection, but didn't like their check out system
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October 2022 by A. Skyla
Thank you so much Shay! You saved my hiking trip by swapping out my mismatched boots! 10 stars for you darlin! ?????⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
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September 2022 by Michelle Anderson
I called today to see about a charge reversal on a purchase.The gentleman Abdul-sp? that helped me over the phone was very helpful and tried his best to fix the situation with lots of patience. Kudos to him!
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April 2022 by Jp Vlogs
Very good employees
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March 2022 by Katrina Dunlop
First time visiting. Was on vacation in Pigeon forge tn. Curiously went in and looked around. Things were very cool and nice looking...I was probably a little "old" for this store...but...I FOUND BIRKENSTOCKS that I had been wanting...JUST PUT ON SALE! So, 1 for me. My cousin called and...well 1 for her...and yes her hubby needed a pair. We bought 3 pairs and were very happy. The sales lady was super nice as well!I would recommend this store!
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January 2022 by Starla Perkins
Sales person is great at what he does. Prices were great!
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January 2022 by Shannon Smith
Little Blonde girl was very nice.
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August 2021 by Chinikie Goode
The staff were very friendly and this store was open unlike other stores in there's in this shopping outlet. I think that is saying a lot. Did not have any sperry for women
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July 2021 by Fatt Kidd
Top notch help in youth size shoes
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July 2021 by Kathy Chaney
Grandkids favorite shoe store
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June 2021 by Bea' Tha Knockturnal
Store was supposed to be open at ten. Doors were still locked at 10:20. Staff was friendly, but a waste of my time waiting only to find out that they didn't carry what I was looking for. Like I said, I waited outside for twenty minutes.
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February 2021 by Eric Baxter
Special shout out to the employee that found & turned in my son’s wallet containing $288. There are still good people in the world. Thank you !!
