SmartBank emerged in January 2006, when long-time executive bankers Bill Carroll and Billy Carroll decided to start the process of organizing a bank with the image, values and service level that would become incomparable to any other bank in the market. SmartBank opened its first office in January 2007 in Pigeon Forge, Tennessee. Today, SmartBank has over 35 branches and one loan production office serving clients in Tennessee, Alabama and the Florida Panhandle.
Great staff get your needs met and took care of overall great staff and service
October 2025
Romi and the rest of the SmartBank team are absolute rockstars. Wouldn’t trust anyone else with my banking needs!
June 2025
I love my smart bank! All the tellers at the sevierville branch on east main street are wonderful! They all take their time with each person. And make you feel welcomed all the time. Thank you Smart Bank for all my banking needs.