Candlewood Suites Smyrna - Nashville by IHG offers a mix of experiences for its guests. Many reviews highlight the friendly and helpful staff, with some guests praising their quick responses to issues and excellent hospitality. The hotel features spacious rooms with well-stocked kitchens, making it convenient for longer stays. The location is noted as being convenient to both Smyrna and Nashville, with access to a good gym and various amenities. However, there are some concerns regarding communication and management. Some guests experienced confusion with room extensions and point earnings, while others mentioned issues with cleanliness, citing the presence of cockroaches. Additionally, there were complaints about the manager's unwillingness to provide compensation for problems encountered during stays. Despite these issues, many guests expressed a willingness to return, appreciating the overall experience and value the hotel provides.
Wonderful stay and staff was very helpful with places to eat
May 2026
This place is great to me and my family.The manager and her staff are great. Rooms are clean and comfortable. We stayed long term with them,and everything we asked about or for like packages delivered to places for dinner they all gladly helped us. Definitely recommend this place.
May 2026
The hallway and the room had a strong odor and most likely due to the pets at the hotel. There was a roach coming from the air conditioning unit when it was off. I only saw one. However, I did feel safe here. Oh, the TV is Direct TV cable. No apps.
