Candlewood Suites Smyrna - Nashville by IHG offers a mix of experiences for its guests. Many reviews highlight the friendly and helpful staff, with some guests praising their quick responses to issues and excellent hospitality. The hotel features spacious rooms with well-stocked kitchens, making it convenient for longer stays. The location is noted as being convenient to both Smyrna and Nashville, with access to a good gym and various amenities.
However, there are some concerns regarding communication and management. Some guests experienced confusion with room extensions and point earnings, while others mentioned issues with cleanliness, citing the presence of cockroaches. Additionally, there were complaints about the manager's unwillingness to provide compensation for problems encountered during stays. Despite these issues, many guests expressed a willingness to return, appreciating the overall experience and value the hotel provides.
Friendly service, nice rooms, free laundry (you have to bring the detergent), right off 24 and close to 100+ restaurants within 10 minutes.
July 2026
When a fire displaced my family the staff here was so wonderful I could have cried. Not only were they super nice but their rooms have full fridges and cook tops which made being displaced much easier on my family. Thank you so much to the team here for taking the some of the stress off of us.
June 2026
Lewis always makes our stay enjoyable, he treats us like family. This is our home away from home.
