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February 2024 by Steve Davis
Stopped here looking for a heating element that would fit a Jenn Air convection oven. Priced in line of around $100 and 3-5 business days for delivery. He had one that worked for half the cost and had it on the shelf. Steve is very friendly and helpful. I always keep him in mind on hard to get items.
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February 2024 by J St-James
After having a labour day weekend emergency... 5 years ago..... Steve came to the rescue on labour day with a new (to us) dryer... Thanks for being so accommodating. See you for the next appliance we will inevitably need... ??Well it happened January of 24.... Needed a washer and here is Steve to the rescue. Got a very nice used model that works great and the guys even held it a few days till it stopped raining..... Thanks again
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February 2024 by Brandon Michael
The ONLY place to get help & parts on dishwashers, washers & dryers. He is a wealth of knowledge & is awesome to work with!
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February 2024 by Kris O.
Best selection, hometown staff that genuinely care about customers! Same day repair service with reasonable prices! Great folks!
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September 2023 by James Miller
Repeat customer, Steve Johns took great care of us 10 years ago when we moved to LaVergne, we are thankful that he had fridges in stock and only took a couple of days to arrange delivery 3rd party, unlike the big box stores that quoted us over 2 weeks for delivery. If you like dealing with honest folk, Steve Johns should get your business.
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July 2023 by Paula C.
I was moving to the Nashville area and needed to purchase a washer and dryer, something I hadn't done in a long time. I read so many reviews for both washer/dryer brands and appliance stores and had a difficult time making a decision. I finally decided I wanted a speed queen so I would likely not need to replace them for a long time. The next decision...where to purchase. I wanted to support a local business and discovered Steve Johns Appliances in Smyrna TN. Mr. Johns spent a long time on the phone with me and I arranged my move schedule so I could first visit his store. He walked me through the various models and literally had a hundred washer and dryer units in the display area. I purchased both as well as a refrigerator for our lower level family room. After installation, I had a small problem with the washer that I figured was human error. Mr. Johns responded quickly and the installer came right out, checked the washer, and provided some much needed speed queen training! I highly recommend Steve Johns Appliances in Smyrna TN. He is probably one of the most knowledgeable dealers around, is honest and ethical, and stands by the products he carries. Thanks, Steve!
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June 2023 by Shelby C.
Had such a great experience using this store for a very niche part for my dryer after the belt got eaten up. My husband got online looking around for the part but wanted to do the repair the same day. He was able to find the part online and called to find out if they had the belt and wheels. That $56 part I was able to pick up in a store and use to repair our dryer saved us thousands!
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June 2023 by Lucas Blue
Steve is the man! I called because my heat stopped working on my year-old dryer. Before I could even finish my sentence, Steve knew the problem. Took the part which was the heat element to him. Sure, enough it needed replacing. That part is hard to find and even when you do everybody else charges a lot and takes long to ship. However, Steve had exactly what I needed with the perfect price. Not only was he super nice and had great customer service, but Steve also told me a lot of important information. Went home and did exactly what he said, and my dryer worked better than it did when it was new. Thank you so much sir for everything! Please give Steve your business, money, and time. He knows a lot and does it all with a smile and great attitude!
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March 2023 by Rob Mack
Steve is an honest and affordable business. Instead of selling me a $450.00 stove for my rental, he and his associate took the time to show me how to bring the questionable part and and he tested it 3 different times before selling me a new part which in turn saved me $400.00!!! Will definitely be back.
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February 2023 by Brianna R
Uncle Steve is the best thing since sliced bread! But seriously as a young woman walking in there asking for the wrong part, he could have sold it to me. Instead, he tested my parts and told me what was wrong and sold me a new one. And BOOM! He saved me from buying a new dryer costing $600+ which he could have also tried to sell me. Overall an honest and knowledgeable guy!
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January 2023 by Darren Lucca
Great customer service. I was looking for a part and even though they didn’t have it in stock they tried calling around and helping me track it down. A big box store would never give the type of customer service that you will experience here.
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November 2022 by Melissa McGuire
I have been buying appliances here for 28 years. Last 3 times I have been treated horribly. My COVID hard earn money spent with a more cooperative
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November 2022 by Jane Jessee
Never had . Kind people an they know your name . Fast service .
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November 2022 by steve edwards
Steve helped my wife and I get a new stove at a very good price. Very helpful. He also has a beautiful cat named boo. Not our first Appliance from Steve and wont be the last.Thanks Steve we appreciate you!!
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October 2022 by Pam
Hi its been quite sometime since I bought anything from Steve Johns, but they treated me so good when I did buy from them !! They are my 1st go to when I am looking for something new or even just buying a part, they will even tell u how to install the part. As I said they are my 1st go to when I need something and thats why I am on this site today, I'm looking for a used front load dryer and I'm praying they have it. I hope my review helps anyone looking for because u can definitely trust these people any u will get good quality when u purchase ❤
