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“Alesha is truly amazing and an absolute rockstar!
She helped me through my loan when I had a wreck and getting approval on my new car loan! She worked hard and was great at communicating with me through it all!”
“Great Customer service and Yes , they shoot straight with you, answer all questions when deciding on opening an Account etc. Being new in town matters to us as we need to find a Bank that has Great customer services and they Speak English. We Fired Wells Fargo yrs ago, Fired Regions bank too as it was Scary too see such horrible customer service at Wells Fargo, Poor English skills at Wells Fargo, and Regions along with Chase failed miserably to answer all our Questions.Truist bank got the job done in a timely manner!Praise God For Truist Bank !”
“I’ve been in the United States for 10 years, and for the first time I’ve found a bank that I really like. They provide excellent service. All the ladies working at that branch are very kind and professional, and their service is fast and efficient. My name is is Jameson thanks again”
“I cannot say enough positive & good things regarding my refinance with Cindy Porter and her Team at Northpointe Bank. They were able to complete and close my complicated refinance quicker then anticipated, even in the midst of Covid. In these times, everyone is in the business of making money, but these ladies didn't make it seem this way. It was a welcomed relief to know that they had my best interest (no pun intended) at heart and genuinely desired to see my refinance through. Cindy and LeighAnne Waldroop, Sr. Loan Coordinator, are super-stars!”
“Rarely have a need to go inside but when I do, they are always helpful and friendly with all my needs, like last minute notarized. Great online banking system, too. Miss Franklin Synergy but this bank has done a great job maintaining the high standards.”
“Every single interaction I have had at this bank has been fantastic. The Branch manager Amber Davis has such a big heart and cares deeply. I always feel well taken care of.”
“I came in as a young account owner depositing cash for the first time. The teller Nabiha was very patient in teaching me how to deposit and helping me count all of my money. You guys are great!”
“I was told they would contact the bank check was written on that I deposited. Therefore they were holding a portion until then. Teller was suppose to call me on Monday or Tuesday to let me know she did. I have not heard from her or Regions concerning this.”
“From the get go everyone was incredibly amazing!! Went in to set up a bank account Lucas was so friendly and nice. He helped me get a time set up and we only had a 5 min wait because he was able to set up an appointment for us. We then met Tulip and Jay. They were both so incredible at helping me set up my account. Jay was so kind to get coloring books for my 2 children who came with me. They were both so patient and kind and took the time to talk to my children and speak to them instead of ignoring them. Tulip and Jay were both very thorough with explaining my account I was opening and answering all my questions I had. I even had the chance to talk to a very nice man about the pre schools around here.
I went back the next couple of days I needed a paper for my daughters school and Michelle was so nice and helpful and so understanding when I asked for what I needed and she just jumped into action and delivered! We just went to the bank because I had to make a deposit and Michelle and the manager were so kind and nice to us. We just moved here and they gave us crumble cookies as a way to say welcome”
“I had a major issue with another branch that started 1/30. Karen was able to get it corrected and taken care of within 3 business days! I was looking to move to a different bank all together, but she restored my faith in US Bank. Her and her staff are all very nice and welcoming. I will only use this branch from here on out! Thank you, Karen!”
“I was told they would contact the bank check was written on that I deposited. Therefore they were holding a portion until then. Teller was suppose to call me on Monday or Tuesday to let me know she did. I have not heard from her or Regions concerning this.”
“Had the greatest experience with Bethany today went in for a car loan with little to no knowledge on the whole process she was so informative and very caring super pleased to bank with them”
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“The service at this branch (Kevin and Tim) and the bank overall cannot be put into words! We have been moving one banking product after another from national banks we moved to TN with to FirstCNB, an extraordinary local bank. Their checking/savings and mortgage rates and service are the best!”