8AM - 4:30PM
220 S Royal Oaks Blvd, Franklin
Banks
“Working with F&M has been great! Their employees are easy to get in touch with and they are always willing to go over the top to make sure your banking needs are met! I would recommend F&M to anyone I know!”
“Jennie's communication and availability was fantasitc. I had so many questions and Jennie was patient and clear with every response.Will be referring anyone I know in Nashville area to Jennie Butler for their mortgage needs.”
“Went in because my card was compromised and had to be closed. Justin was very helpful in getting me a new card right away. He also helped me in getting a credit card account set up. It was easy breezy!”
8:30AM - 5PM
1000 Corporate Centre Dr #120, Franklin
Banks
“Every single thing about our loan was on a time crunch…thanks to Taylor, we were able to get our preapproval through minutes prior to the offer deadline on the house we wanted. Our sellers also had a closing deadline that only gave us two weeks, and Taylor helped us with the ongoing paperwork and last minute additional requirements at all hours. She also helped us find the loan with the best possible interest rate as part of a program we weren’t aware existed. Over a month after closing and in spite of our loan being held by a different lender now, she still answers my texts with any questions I have. We greatly appreciate all of the work she and her team put into helping us get the house we wanted!”
“A lot of great things to say about my experience at this new 5/3 bank location!This is a must visit location....Totally new design and awesome concept.Coffee & purified drinking water, Wi-Fi work area like a high class coffee bistro and excellent customer service!Be sure to ask for Narah!! You can tell immediately that she is a professional that is very focused to helping her customers! She was able to make some needed changes to my accounts PLUS Narah also found a way to save me $25 in monthly fees!! Her manager was also helpful and the rest of the staff very friendly.Nice to see 5/3rd investing in new building designs and great employees that give me a reason to stop in for a visit!”
“Sara was very knowledgeable and personable, and helped us navigate opening a checking and joint savings account. She even went through our credit reports and gave us a ton of useful information to help us steer our credit score in the right direction. Super appreciative of that!!”
“People are A+ and the service at this location and whenever we call in is amazing. I have *never* gotten a voicemail — every call is answered by a human working in either TN or NC.We moved to Pinnacle after 20+ years of banking with Suntrust (which was acquired then destroyed by Truist a couple of years ago). We should have moved long ago.Now we've got checking, savings, and retirement accounts through Pinnacle, and they originated our re-fi a couple of years ago at a great rate.Life's complicated and irritating enough to put up with a lousy bank. Switch over to Pinnacle now”
9AM - 5PM
3030 Mallory Ln, Franklin
Banks
“I literally love coming into the bank. the bank tellers are super amazing and it is so quick for me to make my bank deposits! Not to mention it's in a convenient location and it's actually kind of cool looking inside the bank!”
9AM - 4:30PM
6700 Carothers Pkwy, Franklin
Banks
“I'm impressed by the excellent quality of service I received yesterday by India, Shelby and her coworker at Carothers Pkwy. Franklin, TN. Location. I literally prepared myself mentally the day before since my previous experiences at Nolensville Pike and Concord Rd. location had been awful.I was out of words on how helpful they were that I even had to express it to India.Thank you so much for your help!”
“Everyone at this branch is so friendly & helpful. Karla McCamish is awesome! She’s helped my husband and I over many years of banking with Regions. We absolutely love her!”
“Jason Kaplan, our mortgage broker at FirstBank, goes above and beyond the call of duty with every house we have closed with him - 3 in the past year! We couldn't recommend him more highly for his personal and professional help!”
9AM - 4PM
2184 Hillsboro Rd, Franklin
Banks
“This branch doesn't overall feel like a bank should feel, granted I've never been inside but I've been through the drive-thru plenty and the ATM. Which never go to the ATM in the morning hours! My goodness you cannot read the screen!! But ultimately going through the drive-thru, the tellers aren't very friendly, they don't ask how you want your cash back, and it ends up taking a bit of time to get accomplished what you go there to do. Unfortunately for me this is the most convenient option, especially when I have my pup with me in the car.”
“I've tried all sorts of banks - large national banks, regional players, online only banks, and local banks. WB&T meets my basic financial needs with great service, while most larger banks feel more sterile and distant.This branch has a warm, inviting atmosphere along with complimentary coffee and, occasionally, seasonal treats. The staff are welcoming and friendly. As a smaller community bank, their technology isn't as advanced as some of the larger banks, but they make up for it with personal touches.If you're tired of impersonal large banks changing policies, fees, and ATM networks, or just want a more personal, local touch, give WB&T a shot.”
“A huge shout out to Scott Treloar, Premier Banker.In June, 2023, I needed advise to clear up problems with my 96 yo Mother’s account. I drove 400 miles one way from Westfield, IN to sort out POA/POD problems she created.Scott carefully and compassionately gave me direction. Scott is a man of faith who connected with me the first time when we were in the weeds. I knew I could trust him and quickly learned how competent he is.On 2/29/24 after my Mother’s death on 11/19/23, I again drove to Franklin. We were able to quickly close the account and wrap up the trust details thanks to his incredible help. The final trip was easy and anticlimactic.I highly recommend Scott and the Franklin River Oaks branch staff to the residents of this fine city.Thanks Scott and Wells Fargo!Five Stars+Your friend from Indiana.”
“We have been Fifth Third customers about 5 years and had nothing but good experiences. Had to close our account due to unfortunate circumstances and Cassie repeatedly went above and beyond to help me out. Highly recommend this branch!”
“Brand new wonderful team. New manager - Mark - is amazing. This guy makes my day every time I walk in to take care of my business and my banker - Wanessa - is simply extraordinary, she provides the top level of customer service, great advices and support every single time.This is for sure is the best Branch in Tennessee!!!”
“Worth was incredibly helpful! We have been jumping through hoops trying to get something figured out and one phone call to him and he was able to solve the problem right away. He is amazing at his job and we are very thankful for his hard work.”
“Drive thru always takes longer than they should. They are short and rude. And I have never asked one employee ( Riquia) for another employers name )that is 10 feet from her and she tells me " she can't tell me his name, but he is the only male that works here".Update: :::The manager Worth ,.is wonderful.He listened and was concerned about how the employee's are treating the customers. He is the only reason I'm going up to 4 ?.”
Open 24 hours
210 South Royal Oaks Boulevard, Franklin
Banks
“Met with Scott Treloar today and he couldn't have been any nicer. Very informative and helped me understand the ins and outs of applying for a new credit card and improving my credit. Very very personable as well! Glad to have him as my new banker!”
8:30AM - 5PM
40 Moss Ln #100, Franklin
Banks
“Beautiful venue, it was an incredible place to see Greta Van Fleet live. Be prepared to do some walking uphill from the entrance to the actual amphitheater. Also there is only one bathroom, probably the worst part. All in all, if a band you like is playing there, don’t miss it”
8:30AM - 4PM
9000 Carothers Pkwy, Franklin
Banks
8:30AM - 4:30PM
9045 Carothers Pkwy, Franklin
Banks
“Fantastic service! I have banked with First Citizens National for over 10 years and visited multiple locations. The tellers are always so bright and friendly especially in Franklin, and I have never had any issues entrusting my finances to this bank. They have assisted me with varying requests/needs over the years, giving me peace of mind. A special shoutout to Dorothy Holloway for providing exceptional service at the Franklin branch today! She went above and beyond and was so helpful. I highly recommend you bank here!”
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“I've banked here for over 15 years now. Loans for vehicles are a breeze. I get a hand written Christmas card from the tellers. I can't tell you how amazing it is compared to a giant corporate bank. They also were very willing to get me financed for a car at a reasonable rate many years ago after a divorce which destroyed my finances. Can't speak highly enough of everything this bank does.”