Advance Auto Parts, located at 1605 Memorial Blvd in Springfield, is known for its friendly and helpful staff who provide excellent customer service. Customers appreciate the engaging atmosphere and the team’s willingness to assist, making it a welcoming place for both knowledgeable car enthusiasts and those who feel anxious about auto-related purchases. The store offers a variety of automotive aftermarket products, including popular brands like FRAM and DieHard® batteries, along with free services such as battery testing, engine code scanning, and wiper installations with purchase. While some customers have noted that prices can be higher than competitors, they also mention good deals on oil change bundles. There are concerns regarding price mismatches between in-store tags and online listings that need to be addressed. Notably, staff members like Daniel and Karen have received praise for their exceptional service, providing personalized assistance and ensuring customer satisfaction. Overall, Advance Auto Parts is a reliable choice for automotive needs, with a commitment to helping customers find the right products and solutions.
They have a place you can dump used oil, and the customer service was great
November 2025
If all your employees are as helpful and professional as Daniel, you have a first-rate team. Unless something changes, this will be my go-to store from now on.
December 2024
Would like to recognize Dekin and Hayden for their knowledge and outstanding service we received during our first and most recent visit to purchase batteries for our vehicles. Will definitely continue to do business with Advanced Auto in Springfield.
