Tracy Langston Ford is a dealership known for its friendly and professional service. Customers have praised the staff for their honesty, straightforward approach, and helpfulness. Many appreciate the quick and smooth purchasing process, with reasonable wait times and pricing that meet expectations. The dealership offers a good selection of vehicles, including popular models like the F150 Lightning and the Ford Escape Hybrid, which customers find to be great vehicles with excellent features and performance. The sales team is knowledgeable, answering questions thoroughly and ensuring customers feel well-informed about their purchases. Customers also value the dealership’s commitment to customer satisfaction, often returning over many years. The service department receives high marks for courteous, friendly, and efficient work. Customers feel confident leaving their vehicles, including specialty cars like Shelby GT350s, in the hands of the experienced staff. Routine services like oil changes are performed quickly and correctly, often at a good price, especially when customers supply their own oil and filters. Overall, Tracy Langston Ford provides a positive experience, from buying a new or used vehicle to maintaining it with reliable service. Many customers highly recommend the dealership for its honesty, helpfulness, and dedication to customer satisfaction.
Tracy Langston Ford in Springfield TN was very professional and courteous during my time there. My salesman listened to me and was very professional during all transactions.
December 2025
I love this Dealership. They are so friendly and when I call to make an appointment for my oil change and rotate my tires they get me in right away. I show up and 30 minutes later they have my services completed
December 2025
Tracy Langston Ford is the place to buy a car for sure. I have had superior service every time I need something or get an oil change
