“Delivered a full trailer load here today. The dock is around back. Make a left in front of the building and dock is on the right. Plenty of room to pull forward and back to the dock. Staff if friendly and very fast.”
“Thank you so much for the help provided and the VIP treatment! Wendy, you sure know how to make someone feel valued as a customer. From just a casual conversation in checking our water for the pool you just made us feel welcome. We would have waited on the chemicals but how could we when is such a pleasure for my wife an I to visit with you. Because of your extra effort we will be buying a hot tub in the near future.”
“Update: Store owner called, didn’t know about this situation until he saw my review and is going to another state to pick up a new bed frame, as well as deliver and build it. While the situation was very frustrating, he is doing everything to make it right. Ordered a bed frame on Nov 21st. Didn’t come in until January 13th. (They told me it would take three weeks tops.) Was told I could pick it up Saturday at 11 and they had it in the delivery truck, which we never asked for or paid for. ( I guess they were going to charge that later. We took it.) Finally got it home, and it’s the color I SPECIFICALLY stated I didn’t like. I wanted brown, it was white. Took it back and they flat out refused to give me my money back. Saying they will deliver the scuffed up floor model. (I originally offered to take that in November instead of waiting but I found out the drawers were broken. I could deal with scuffs but I’m not paying for broken) They claimed the brown color was discontinued and that’s what took so long. But then why did you order a white one? You have to know what you ordered right? You said you ordered brown drawers for the floor model. I thought you couldn’t order the brown color? So at this point I don’t even want to do business with them and tell them as much and they refuse. After all of these screw ups, they are still refusing to give me my money back. So they are delivering the scuffed floor model (It was like one scuff when I saw it in November but still) with supposedly new brown drawers that were discontinued and supposedly can’t be ordered. ( I honestly don’t believe they will be new when they get here) I will never come back here. A business who refuses to give you your money back when they screw up is outrageous, and when I looked up if they were a BBB member I was unsurprised to find out they weren’t. So this is the most I can do to express my disappointment. Them forcing my business with them to continue after all of this is absolutely wild( I told them as much) No, free delivery and installation on the floor model doesn’t make me happy about it, like they decided it would.”
“Great place if you're on a monthly budget and can't save. They have alot of nice things there, new and used! Their website is HUGE which is awesome when you're looking for something specific. I purchased a washer and dryer from them. They have 120 days same as cash which is awesome if you don't have the cash price at the time.”
Bob's Discount Furniture is growing while its competitors shrink. The Manchester, Connecticut-based retailer reported strong fourth-quarter results in its first earnings call since going public in February, with revenue climbing 8.2% to $648.8 million. Full-year net revenue jumped 16.8% to $2.4 billion, and net income rose to $121.7 million from $87.9 million the prior year. CEO Bill Barton told analysts the company plans to open about 20 new stores in 2026 and sees a path to more than 500 locations by 2035, roughly two and a half times its current 209-store footprint across 26 states.
Wayfair is testing a new, smaller store design. The online home furnishings giant, famous for its endless digital catalog, is trying a different strategy for its physical locations. The company announced plans to open a smaller prototype store in Columbus, Ohio, scheduled for late 2026. Located next to the Polaris Fashion Mall, the new space will span approximately 70,000 square feet.
Online furniture giant Wayfair is setting up shop in Atlanta with plans for a huge 150,000-square-foot store opening in 2026. The new location will take over the former Walmart space at The District at Howell Mill shopping center. This marks Wayfair's second big store, following its first location that opened in Wilmette, Illinois, in May 2024.
