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“(Unnamed hero) By FAR the most customer oriented and friendly service I have received over the phone in a very long time. Didn’t have what we needed at his location but made a personal phone call and got us exactly what we needed. Literally saved us hundreds of dollars vs dealing with a competitor. Would gladly do business with this place again.”
“We have rented from Penske during our many moves while being part of the military life. This is our third rental from this location and each time it was pleasurable, easy, and a reliable rental. Benjamin goes above and beyond to make you feel comfortable and taken care of. He is informative and makes sure that you drive away with all the information you need as well as having a safe vehicle for your trip. Thank you Benjamin and Penske. We will be return customers.”
“Rae was amazing! I had rented a u-haul from a different location that turned out being a dud, she helped me coordinate to get an alternate vehicle very quickly. Handled all the rebooking and refunds very professionally and expeditiously.”
“Very nice . Helped me move the truck . Gave her best judgment on the size of the uhual I needed. A lil smaller then what I needed. Bigger then I expected. Great Military discount. Will use them for future purposes as well. When in that area.”
“Great storage facility. I store a 5th wheel and I have a 10x20 storage unit at this location. safe and secure. Customer service is outstanding.....ask for Kelly she is top notch!”
Open 24 hours
8475 Pembroke Oak Grove Rd, Oak Grove
Truck Rentals
“I thought working with this facility was amazing.I have no idea what the bad reviews were about, but this place was great.Would use it again and again and suggested to anyone.”
“Just be clear and make sure that your customers know if you bring something back after hours you need to check it in with the app. I wasn't told and was charged an extra $20 for a service charge. But I called where I rented from talked to them letting them know I wasn't informed about that and they are gonna refund that extra charge. Great customer service”
Truck Rentals
Truck Rentals
Truck Rentals
Truck Rentals
Truck Rentals
Truck Rentals
Truck Rentals
“Even though I checked in and out with the app the gentlemen working the desk the day before was extremely helpful on helping me navigate the process. He also came in early to ensure that if I had any problems he could help resolve them. To me that was first class customer service!!!”