CVS Pharmacy® in Abilene offers a convenient and reliable place to meet your pharmacy, health, and wellness needs. The store is open seven days a week, making it easy to get prescriptions, vaccinations, personal care items, pet supplies, and healthier snacks whenever needed. Customers can enjoy shopping for weekly deals to save money and join the ExtraCare® program for personalized discounts and rewards. The store also provides time-saving options such as same-day delivery and free CVS® Pickup with online orders, helping busy customers stay on schedule. The store features a clean and well-organized environment, creating a pleasant shopping experience. Staff members are generally praised for being productive, friendly, and providing great customer service. However, there have been some negative experiences at the pharmacy, with reports of poor customer service, long wait times, and feeling ignored or unhelped during prescription pickups. One customer shared that they felt invisible and were asked for unnecessary information, leading to frustration and a decision not to return to that pharmacy location. Overall, CVS in Abilene is appreciated for its cleanliness, stock availability, and helpful staff. While the retail side offers a relaxed shopping atmosphere with good service, the pharmacy experience has received mixed reviews, highlighting the importance of attentive customer care. Despite some issues, CVS remains a convenient destination for health needs and everyday shopping.
Great customer service ???!!!! Very clean and well organized store…..one of the best I have ever been in!!!! The employees were not just standing around talking to each other, actually working and being productive in the store! Kuddos to great customer service and excellent employees!!!?????
March 2024
This is the worst pharmacy ever to go to I would not recommend this pharmacy to anyone whatsoever. They are so dumb and don’t know how to do there job the proper way
December 2023
Really needs to be 0 stars. All they seem to get ready is excuses. It's always we're working on it. The script was sent over, over 24hrs ago and it's still going to be 30 to 45 minutes. And I'm sure that's only because I came in person to check on it.
