Firestone Complete Auto Care in Abilene, TX, has a strong reputation for providing reliable and friendly auto care services. Customers appreciate the professional and helpful staff who answer questions without making anyone feel stupid. The team is known for their efficiency, often servicing vehicles in a timely manner and doing a great job on repairs, tire replacements, and wheel alignments. Several reviews highlight the exceptional customer service, with staff going above and beyond—offering rides when repairs take longer and calling around to find solutions for car issues. The employees are described as pleasant, welcoming, and caring, making stressful situations much easier for customers. One reviewer specifically praised a staff member for their kindness and assistance, which earned the location a five-star rating. The shop services all makes and models, and customers trust their ability to handle everything from standard maintenance to more complex repairs. Overall, Firestone in Abilene is highly recommended for its honest, professional, and attentive service, making it a dependable choice for vehicle needs.
They quickly diagnosed my engine rattle and changed my oil while I got coffee downtown and then Danny was super friendly and explained everything clearly.
July 2026
Very good customer service. The team there at Pine street takes care of their customers and performs the work in a timely manner.
May 2026
they did awesome did it in less than 15 mins and great price
