Lithia Auto Stores is highly praised for its friendly and welcoming atmosphere, making customers feel valued rather than just numbers. The dealership offers clear communication, a family-friendly environment with a kids’ play area, and amenities like free Wi-Fi, coffee, water, and snacks. Customers consistently mention exceptional service from staff, especially salespeople who are knowledgeable, straightforward, and go above and beyond to meet their needs. Many appreciate the smooth, simple car buying process and the staff’s willingness to work late or resolve issues promptly. Despite some past challenges, the dealership has shown a commitment to making things right, earning customer trust and satisfaction. Overall, Lithia Auto Stores provides a positive, personable experience with a focus on customer care and quality service.
Awesome dealership!!! Amazing people!! Your a person and not a number. Clear and concise communication always. Always friendly smiles. Family atmosphere. Kids play area. Coffee, water, snack station. Free wifi!
December 2023
I went to look at a Toyota and within 15 m I notes I was driving off the parking lot in a 2024 SUV.
September 2023
Always satisfied with the service here! Thanks y’all.
