“Maria provided outstanding customer service, she showed both professionalism and a deep understanding of the product I was looking to buy. Her ability to listen attentively and address my concerns with clear, practical solutions was particularly impressive. The seamless and personalized experience Maria provided makes it very recommendable choice for anyone needing help with their current phone or those who are looking to switch their phone companies.”
“I had my phone on sos mode all morning yesterday, and Edrick pointed out the reason was to eject and pop in my old sims card. He also replaced the physical copy with an electronic copy so I could not worry about damage done by big physical impacts to the phone(dropping it, etc). Thanks Edrick! And thank you AT&T great service!!”
“Great service from KD and Paul. I made a mistake with my original purchase that was completely my fault, but Paul took the time on a busy Saturday to help me undo my screwup. Thank you for the kind, friendly, and professional service. In the end I walked out a very happy customer with the phone I wanted at the price I wanted, and a renewed faith in AT&T's customer service.”
“My experience with Emily and nedra was a true delight! If I could give them a 100 I would because 5 stars just isn't enough. They were able to fix my issues and answer my questions to the best of their ability! They were professional, polite, patient, showed empathy and expressed concern when I told them about my concern. It was nice to go into their store, have an issue and leave with a solution and a smile on my face! Thanks again”
“Great coupled of lil gals.! Getting my phone was a comfortable experience. The who was training did very well being distracted and staying on task..distraction is a tool for me in my shop as tool to help new employees keep cool during peak hours...she did excellent. Her manager wqs awesome too she never became rude with her or exasperated...she was level and patient and also did very well not to complete the rask for her...
? Cricket
Oh and I ? my ☎ too.”
“Even though I do not have Cricket I happily think that the people who work at this Cricket are carrying and they care what happened the people they go above and beyond making sure that their customers feel comfortable and safe and also are able to fix the issue at hand or tell you how to fix it in the easiest and quickest possible way”
“Love the AT&T store on Hwy 351 in Abilene!Brandon and Juan were excellence in knowledge, ability to communicate with customers and customer service. Bravo, guys!!!”
“Jacqueline was amazing helpful and patience. Even with a full store she was amazing. Didn't show any signs of over whelmed or frustration. Great store associate. One of the best crickets I have ever been in. Highly recommend coming and seeing her for your phone needs.”
“I absolutely love coming to this Verizon, Steven(NY) is the best service person i have even delt with and he is always on top of his game when it come to getting you the right phone and plans that makes you good about being a Verizon customer for life????”