This Cricket Wireless Authorized Retailer on Catclaw is noted by customers as the only location they will visit in Abilene. Reviews highlight outstanding, great, and knowledgeable service from employees. Staff are described as sweet, helpful, kind, and patient, taking considerable time to solve problems, explain phones, and assist with transfers and setup without losing their temper. Customers report leaving with new phones on a good payment plan and having every question answered, leading to strong recommendations for the store.
This gentleman named Lance treated us wonderfully very professional went out of his way to make sure we were 100% satisfied thank you Lance we really appreciate it five stars all the way
January 2025
My father and I came in the store to get some help with transferring contacts and photos from his old phone to a new(used) phone. Lance gave us great customer service and helped make the process so much easier! I would recommend this store to those that have questions or need help with purchasing a new phone.
January 2025
Spent several hours trying to get Photo Vault pics from damaged phone to new phone. Had zero good results from Asurion, googling, other Cricket locations. Lance at Catclaw location helped me in 30 seconds. Awesome!